Kaspersky
Question

Database Update

  • 30 May 2019
  • 3 replies
  • 861 views

Though my licence is valid and internet connection is on, Kaspersky is not updating the database. Even manual updation has failed.

3 replies

Userlevel 7
Badge +7
provide a detailed update report https://support.kaspersky.com/14837
also version of your Kaspersky Lab product https://support.kaspersky.com/common/diagnostics/1690

How to diagnose update issues in Kaspersky Lab products
Userlevel 7
Badge +5
Also, in addition to what kmscom indicates in the post located above this post,

Please see this basic checklist:

https://community.kaspersky.com/kaspersky-internet-security-13/update-issues-checklist-1312
Thanks for your suggestions. I will check and confirm by tonight.

Reply