Recently my desktop computer kept shutting down “Device ran into problems need to restart” with a :( symbol. I thought I had a virus and ran the complete scan on my device and external harddrive. I have taken my desktop into a service consultant and started to use my laptop. All of a sudden it is happening on that computer as well. When restarting Kaspersky program sends a report about the problem but I have heard nothing back. The only things that matched are having a flash drive that I have plugged into both but again I did a scan of the drive and the use of Kaspersky. Any suggestions.
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