Kaspersky
Question

Cancel order

  • 15 November 2019
  • 2 replies
  • 4872 views

I need to cancel the order. I am following the below info, but the system is not allowing to send the cancellation request. Please someone help me!

 

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How do I cancel my order (This policy does not limit your statutory rights which are outlined in Digital River’s Terms of Sale)?

You can submit a request to cancel your order on the same day the order was placed (unless your product is on backorder or pre-order). Click here to submit a request to cancel your order.

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2 replies

After a few more attempts, I was able to send the cancellation request. Thank you.

Userlevel 7
Badge +9

Welcome. Can you please try out this link

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