I have an Gateway, windows 7. Kaspersky Total Security. Every time I run a full system scan it runs until it gets to 99% complete and then it stays there, it will not finish the scan. It will do a complete quick scan and reports finding nothing. I have let it set for 24 hours and it will not complete the scan. Any advice? I would like to delete Kaspersky and reload it but I'm afraid I will not be able to download it again since it will show that I already have downloaded it on a computer. I still have 202 days left on my subscription. Help.