Kaspersky
Question

“Phishing Website”, False detections by Kaspersky Small Office Security. What to do?

  • 24 August 2020
  • 1 reply
  • 255 views

“drhei.com”

“fiaofea.com”

Almost All my Shopify Stores are being flagged as “Phishing Website”

Virus Scan Results (CLEAN) https://www.virustotal.com/gui/url/4aa6d6680fd17ba996b87a90b6a6ef179ada8b5ff09d76a592df654d216565c8/detection

https://www.virustotal.com/gui/url/faa665d074d35e4c87251aa6c650cb9e01b337873fd70188e644185dede5c6ea/detection

 

Any suggestion ?

 

Thank you!


1 reply

Userlevel 7
Badge +10

Hello @MaxwellAxell 
Welcome!

  • The websites are not being detected by Kaspersky as "phishing" websites, the websites are unknown, not categorized, by Kaspersky. 
  • The Virus Total reports (you’ve included) both show your sites as unrated by Kaspersky. 
  • If you have actual detections, please post screen images, not potentially dangerous URLs

 

 

 

 

 

 

  • If you wish for the websites to be rated by Kaspersky, scan the URL's using Kaspersky's online scanner & submit the URLs for analysis by adding your email address & if you have licensed Kaspersky software, raise a request to Kaspersky Technical Support, follow the Feedback, I have a suggestion template → see image 5.
  • Include as much accurate information as possible & images, ask Kaspersky to please add your sites to KSN database? 
  • After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will communicate with you, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in your MyKaspersky account.

Thank you:pray_tone3:

Flood:whale:

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