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Unable to submit url marked as phishing for review

  • 8 September 2020
  • 3 replies
  • 126 views

I have tried to submit the URL “www.allgovision.com/js” marked as Phishing for reanalyse through the OpenTip port (https://opentip.kaspersky.com/ ). Unfortunately even after providing my email id for confirmation for submission, I have not got any acknowledgement about my submission.

 

Kindly help if there are any more means I could use to resolve the issue.

 

Moderation edit : Dangerous link disabled

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Best answer by Berny 8 September 2020, 08:45

@welkin Please contact K-Lab Technical Support https://center.kaspersky.com 

 

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Userlevel 7
Badge +8

@welkin Please contact K-Lab Technical Support https://center.kaspersky.com 

 

Userlevel 7
Badge +9

Hello @welkin,

Welcome!

:no_entry:Please edit your post & remove any dangerous or potentially dangerous URL:no_entry:

:arrow_right: No email is sent when the Submit to reanalyze feature is used:arrow_left:

 

 

  • After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will communicate with you, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in your MyKaspersky account.

Kindly share the outcome with the Community when it’s available? 

Thank you:pray_tone3:

Flood:whale:

Userlevel 7
Badge +3

I’m unable to reproduce the issue(no detections after).

If the issue still actual, please contact Tech support as mentioned in the second reply(by Berny) in this thread.

Thanks!

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