Kaspersky
Question

This site can't be reached

  • 10 September 2021
  • 6 replies
  • 75 views

 I’ve been a Kaspersky fan since the first time I installed their antivirus, probably in 2002,03 or something, when they still had that pig sound when a virus was found. I’m sadly extremely disappointed with my experience after I’ve purchased what it seemed to be their best product till date - Kaspersky Security Cloud. 

Every time I open a new tab to go to any webpage doesn’t matter the browser I get “This site can’t be reached” error, where I have to refresh once or multiple times to get to my destination, every single time.

This stops from happening and my browsing experience is normal if I exit the KSC.

Yes, I’ve tried disabling all network setting check under KSC setting but the error still persist.

Attaching screenshot with the problem when trying to get on this site.

 


 


6 replies

Userlevel 7
Badge +8

Hello @redrum, Welcome.

Do you use brave?
Does it work with another browser?

Hey, yes I use brave mainly, but it happens with others as well if I recall correctly.

Userlevel 7
Badge +8

Can you please test again with another browser?
It is possible that the problem has to do with braves ‘support for dns over https’.

Yes I think you are on to something, it’s mostly Brave, have the issue on almost every new load, while Chrome and Edge very rarely display a similar msg for like a half a second but it gets loaded after.

Can you please test again with another browser?
It is possible that the problem has to do with braves ‘support for dns over https’.

So what do you suggest I do with Brave?

Userlevel 7
Badge +8

Hi @redrum,
please excuse the late reply.

You should definitely contact the support, I just don't know which one is responsible. Brave or Kaspersky (or both).

I had recently installed brave but because of some problems I uninstalled it after a short test. However, I did not have the problem you described.

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