Kaspersky
Question

please change my kasperky region

  • 19 May 2021
  • 2 replies
  • 58 views

  • Anonymous
  • 0 replies

I was using kaspersky security cloud and noticed that the email was put wrongly, so I created a new account. I set the region to indonesia (which is not available for any kaspersky product) I then sent a request but so far, no replies. Please change my region as soon as possible.


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I was using kaspersky security cloud and noticed that the email was put wrongly, so I created a new account. I set the region to indonesia (which is not available for any kaspersky product) I then sent a request but so far, no replies. Please change my region as soon as possible.

Hello @Theotmtmc

Welcome!

The Community cannot fix this; we have no access to your private information. 

  1. Go to https://support.kaspersky.com/b2c/MY = Malaysia →  Kaspersky Support for the Asia-Pacific region.
  2. Select Chat → fill in the Chat form → select Chat with an expert
  3. Give the Agent the existing case number you got when you emailed the request.
  4. The Agent will help you. 

 

 

 

Thank you:pray_tone3:

Flood:whale: +:whale2:

 @Flood and Flood's wife 

 

I’ve already contacted support (Indonesian one), but still no answers, I’ll try the malaysia one then, I’ll update soon.