I installed security cloud on my android tablet and mobile a month ago. Today I spent 2 hours trying to figure out why google home had casting disabled on my devices. I could see the chromecast connecting to the internet but my mobile and tablet could not talk to chromecast unit.
After trying everything else I uninstalled kaspersky security cloud and presto its all working.
Why is Kaspersky blocking chromecast ?
Very unexpected and annoying.
Best answer by Flood and Flood's wife
Having the same issue with Chromecast becoming unavailable. Using a Samsung S-9 with Android 10, and One UI version 2.Using a licensed Kapersky Security Cloud version 126.96.36.199 which was last updated September 14, 2020. Lost availability to cast to all Chromecast devices (Ultra, & 2nd Gen Chromecast) as well as Google Home Displays. Getting ready to uninstall Security Cloud temporarily so I can watch the news. Might re-install later.
- Please contact Kaspersky Technical Support, provide them with full history, including all recovery & trouble shooting steps, full screen images, a Samsung AIDA64 Report; Support may request Traces, they will guide you; fill in the request template using our image as a guide
- Note, none of the Chromecast devices are covered by the Kaspersky software Support contract.
Please share the outcome with the Community, when it’s available?
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