Kaspersky recently quarantined a file it detected with a machine learned algorithm. It was a false positive and I’ve been trying to restore it, but whenever I restore it, Kaspersky scans it again and quarantines it again. The only way I was able to prevent it from doing this was to pause the virus protection, restore the file, add it as an exception, and resume protection.
Needless to say, this is a stupidly complicated and risky procedure for dealing with a false positive, especially considering this was a machine learned false positive. For future reference, is there a better way of dealing with this? I feel like there really needs to be the option to add a file as an exception from the quarantine menu or something like that.
Best answer by Berny
- Disable option : Settings > General > Perform recommended actions automatically
- Kaspersky will ask you to decide which action to take on detected objects
- Chose for “Quarantine”
- Restore the quarantined object
- Create an exclusion rule for the object
- Enable option : Settings > General > Perform recommended actions automatically