Kaspersky
Question

Kaspersky Anti-Ransomware Tool for Home, installation error message: Kaspersky Security Cloud is not compatible.

  • 22 November 2019
  • 2 replies
  • 5381 views

Apologies if this topic has already been discussed and closed. I was not able to find it in the community. 

 

I recently installed the free Kaspersky Security Cloud. I wanted to add the Kaspersky Anti-Ransomware Tool for Home for added protection as well. I receive this error when I attempt to install the Ransomware Tool. I have tried the Anti-Ransomware Tool for Business with same install error.

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An incompatible application
You have the application that is not compatible with Kaspersky Anti-Ransomware Tool for Home:
Kaspersky Security Cloud

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I saw some comments that alluded to the Security Cloud already having anti-malware, so the extra tool was not allowed since it was redundant.

 

Thanks in advance!

Chris


2 replies

Userlevel 7
Badge +9

@TomFoolery808  Welcome. No need to appologize , but this Is a User Forum.

Userlevel 7
Badge +9

Hi, @TomFoolery808 

Yes, you are right, if you have Kaspersky Security Cloud installed, then you do not need to install Kaspersky Anti-Ransomware Tool  https://help.kaspersky.com/KART/3.1/en-US/130189.htm

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