Kaspersky
Solved

Installation error, Kaspersky Security Cloud, Error 27300 error installing driver mklif.sys_601_x86 [Solved][Closed]

  • 7 December 2019
  • 44 replies
  • 12904 views

Userlevel 1

Hi guys, how are you? I am having problems installing kaspersky today, can you help me, I am without any anti-virus, the name of the error is "Error 27300 error installing driver mklif.sys_601_x86" photos for you to see, thank you.

 

icon

Best answer by Berny 20 December 2019, 09:53

I’m sure he’ll continue,

[open OFF TOPIC]
I will not and never continue in a Topic containing an issue
that is supposedly not resolvable on this Forum,
in those cases i always refer to K-Lab Technical Support,
identically  as  the same Moderation suggestion in the 2ond post of this Topic.
Unfortunately K-Lab Technical Support is only available for paid versions.
[close OFF TOPIC]


Also, please read carefully the last paragraph here
 

View original

This topic has been closed for comments

44 replies

Userlevel 1

Hello  @Master,

Thank you.

  • Post an image of   C:\ProgramData  folders please? 
  • Run a new GSI & Windows Logs, upload the folder to cloud & post the share link please?

:pray_tone3:

Here is Friend.

https://drive.google.com/file/d/1VwdjH3fqK4MHnUWrKskb-5el8OzIvM8k/view?usp=sharing

https://drive.google.com/file/d/1JXlBacAANj0FBNJLL7ORQrQoIRk9m15J/view?usp=sharing

Userlevel 7
Badge +9

Excellent work  @Master!
Now, run KAVREMOVER, once, exactly as documented
:octagonal_sign: & tell me which Kaspersky software it finds and removes please? :octagonal_sign:

Userlevel 1

Excellent work  @Master!
Now, run KAVREMOVER, once, exactly as documented
:octagonal_sign: & tell me which Kaspersky software it finds and removes please? :octagonal_sign:

Shows this.

 

Userlevel 7
Badge +9

Hello  @Master,

Is Kaspersky Secure Connection the only product?

Select the V

Let me know please?

Thank you

Userlevel 1

Hello  @Master,

Is Kaspersky Secure Connection the only product?

Select the V

Let me know please?

Thank you

Just show only him, nothing more.

Userlevel 7
Badge +9

Hello  @Master,

The system reports indicate other Kaspersky products: 

  1. Run Windows in SafeMode.
  2. Do not start any applications other than KAVREMOVER.
  3. Run KAVREMOVER as Administrator.
  4. Recheck?  

Let me know please?

Thank you. 
 

 

Userlevel 1

Hello  @Master,

The system reports indicate other Kaspersky products: 

  1. Run Windows in SafeMode.
  2. Do not start any applications other than KAVREMOVER.
  3. Run KAVREMOVER as Administrator.
  4. Recheck?  

Let me know please?

Thank you. 
 

 

I removed kaspersky secure connection 4.0 and it appeared lots of options to remove, which one should i remove?

Userlevel 7
Badge +9

☢Show me an image of what has been found please?☢

Userlevel 1

☢Show me an image of what has been found please?☢

Ready.

Userlevel 7
Badge +9

@Master

:radioactive: Don’t remove anything:radioactive:

  • :question: Was computer in SafeMode when you saw the 3 images you posted in your last reply?
  • :question: Was KAVREMOVER run as Administrator? 

:octagonal_sign: KAVREMOVER logs, add to a ZIP folder,  :paperclip: attach to your reply ?  :octagonal_sign:

Userlevel 1

@Master

:radioactive: Don’t remove anything:radioactive:

  • :question: Was computer in SafeMode when you saw the 3 images you posted in your last reply?
  • :question: Was KAVREMOVER run as Administrator? 

:octagonal_sign: KAVREMOVER logs, add to a ZIP folder,  :paperclip: attach to your reply ?  :octagonal_sign:

Hello all well, it wasn't, but i tested it later in safe mode and it showed it, i ran it as administrator, and ended up deleting the kavremover log

Userlevel 7
Badge +9

Hello  @Master,

KAVREMOVER does not delete KAVREMOVER logs,

KAVREMOVER creates logs.

:arrow_right: Please upload the logs:arrow_left:

  • And, :radioactive:Do NOT run KAVREMOVER again, until I work out the state of your machine:radioactive:

Thank you

Userlevel 1

Hello  @Master,

KAVREMOVER does not delete KAVREMOVER logs,

KAVREMOVER creates logs.

:arrow_right: Please upload the logs:arrow_left:

  • And, :radioactive:Do NOT run KAVREMOVER again, until I work out the state of your machine:radioactive:

Thank you

Here is friend

 

https://drive.google.com/file/d/1i7_ei30psqLO-wsjwrzVq_aarSx3x1hz/view?usp=sharing

Userlevel 7
Badge +8

Your KavRemover LOG files are flooded with errors.
Only FYI about KavRemover : “Do not use the kavremover tool unless recommended to do so by Kaspersky Lab technical support engineers.”

Userlevel 7
Badge +9

Hello  @Master,

Please follow my instructions.

And as we establised at the time the post was raised, KSCloud Free has no access to Kaspersky Lab Technical Support, that’t why you’re being assisted here. 

Thank you. 

Userlevel 7
Badge +8

@FLOOD Also, anybody else can take part in this investigation

Userlevel 1

Hello  @Master,

Please follow my instructions.

And as we establised at the time the post was raised, KSCloud Free has no access to Kaspersky Lab Technical Support, that’t why you’re being assisted here. 

Thank you. 

Hello, can you speak the instructions for me to do?

Userlevel 7
Badge +9

Hello  @Master,

:thinking: ,  I’ve been waiting for the Moderator to pitch in again.

He seemed so eager to help. 

By his comments he’s across everything and keen to point out what we’d already established. 

I’m sure he’ll continue, he seemed very enthusiastic.

He’s even “liked” your last reply, so clearly he knows you need help. 

Thank you for working with me, it was a valuable experience:pray_tone3:

 

 

Userlevel 7
Badge +8

I’m sure he’ll continue,

[open OFF TOPIC]
I will not and never continue in a Topic containing an issue
that is supposedly not resolvable on this Forum,
in those cases i always refer to K-Lab Technical Support,
identically  as  the same Moderation suggestion in the 2ond post of this Topic.
Unfortunately K-Lab Technical Support is only available for paid versions.
[close OFF TOPIC]


Also, please read carefully the last paragraph here