Kaspersky
Question

How do I whitelist an app suite?

  • 15 November 2019
  • 2 replies
  • 4839 views

For instance I use Windows_Repair_Toolbox and Kaspersky thinks a bunch of stuff in it is a trojan or something.and I can’t stop it from removing them once Kaspersky starts running a scan on it.It completely BREAKS the main app. It’s an opensource software and I can’t see a way to submit the “suspect” files for whitelisting. Also, in the Quarantine folder there is NO option to exclude the files I want to restore in the interface. I’ve installed many AV programs and most have that option. 

 

Thanks! Great AV program otherwise!


2 replies

Userlevel 7
Badge +5

Welcome. Please contact Tech Support: https://my.kaspersky.com/support/

Please attach the following items to your Tech Support request: 

a. Description of the issue.
b. Screenshot, as needed.
c. GSI

Did as you suggested. Been up for days with very little sleep so it’s possible I missed a setting or something. :)

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