Kaspersky
Question

Allowing local exclusions, the add exclusion is greyed out.

  • 17 December 2020
  • 3 replies
  • 43 views

Hi everyone,

 I am performing a trial of Kaspersky Cloud and need to add local file path exclusions on individual servers that I don’t want to do through the cloud console.  When I click on the client, the add exclusion is greyed out.  I have looked for a setting to enable this.  Anyone know where the setting is?  Thanks in advance.


3 replies

Userlevel 7
Badge +3

Hi @TPerry , 

Welcome to the forum!

Not sure how exactly you are trying to add the exclusion, can you post a screenshot? 

Regards,

Igor

Hi Igor,

  I am trying to add it through the client application under exclusions.  The “Add” button is greyed out though.

 

Userlevel 7
Badge +9

Hi Igor,

  I am trying to add it through the client application under exclusions.  The “Add” button is greyed out though.

 

Hello @TPerry

Thank you for the image and information:ok_hand_tone3:

  • Is the Kaspersky Security Cloud software you’re trialing, from Kaspersky’s Home AV software range or from Kaspersky’s business/commercial range? 

Please let us know? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

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