Kaspersky Security Cloud

110 Topics / Тем

Danila T. Kaspersky Employee

News About Kaspersky Security Cloud

Kaspersky Security Cloud is an adaptive security system for your devices. The application adjusts to your activity and gives recommendations on better protection. For example, when you connect to unsecured wireless networks or open online payment pages, the application will prompt you to turn on pro...

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1 year ago

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khun Once posted

Application installation error. I can't install Kaspersky Security Cloud. How can i fix this?

Question

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16 hours ago

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TimmSkiller Community Citizen

PC frequently crashes on bootup (KMODE_EXCEPTION_NOT_HANDLED)

Solved

Hi. For quite some time, I have been getting random crashes on boot in Windows 10 Pro version 1909 with latest updates, with Kaspersky Security Cloud Free version 20.0.14.1085 installed. The BSOD says: KMODE_EXCEPTION_NOT_HANDLED with the fault being in the driver “klkbdflt.sys”, and after the machi...

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6 days ago

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Paulinus Community Citizen

KSC Hard Drive Health Monitor is unable to retrieve data from the drive.

Question

I have a Microsoft Surface Laptop 3 with a SSD drive running on Windows 10 with all updates installed, the Kaspersky Hard Drive Health Monitor is unable to retrieve data from the drive. Is this common? Is there a Windows setting that may be interfering with retrieving the data? Any ideas? Thanks...

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8 days ago

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Zerocool1984 Community Citizen

Kaspersky Security Cloud – Personal for iPhone: Does it still protect if not open in background?

Question

Hey guys! I bought Kaspersky Security Cloud – Personal and installed it on my iPhone. So i am wondering, do I have to let the app open all the time in background, or is it possible to “Kill” it? If the latest does it mean that Kaspersky do not protect the mobile anymore? Thnaks in advance!

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9 days ago

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Jsperraz Once posted

Windows 10 Insider Preview Kaspersky Security Cloud false positive pwsso.dll

Question

I have a Windows 10 laptop running Windows 10 Insider Preview. While 1959.1001 (rs_prelease) was installing, I received a message from Kaspersky Security Cloud. Is this a false positive? Windows Update (Trusted) is attempting to get access to malware Detected: Trojan-Banker.Win32.Gozi.isw Location:...

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9 days ago

Zwick Theorist

The first time I’ve restarted my PC after installing KSC after I log in to my account the screen stays black.

Solved

Hello, I’m using Kaspersky Security Cloud on my laptop (Dell XPS 15 7590) and I’m suffering from a bug. The first time I’ve restarted my PC after installing KSC I’ve noticed that after I log in to my account the screen stays black. I could see the cursor moving around and my BT devices got connect...

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9 days ago

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mrasse Theorist

DLNA, from my smartv i dont access multimedia files of my computer.

Solved

HI, i star use Kaspersky Security Cloud and now have a problem with DLNA, from my smartv i dont access multimedia files of my computer, but if I disable the Kaspersky Security Cloud firewall I can access without problems. Anyone know how to solve it? Thanks very mouch

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10 days ago

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abhishek Once posted

uncheck Inject Script ignore whitelist sites

Question

Kaspersky Settings > Additional > Network > Traffic Processing > uncheck Inject Script. It would be better if we could whitelist sites we don't want it on!

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11 days ago

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vBDKv Theorist

Cannot download Security Cloud Free anymore

Question

So I’ve tried downloading the EU version (and other versions too) but the website seems to just show a white blank page when trying to download. The URL I’m downloading from: https://www.kaspersky.com/downloads/thank-you/free-antivirus-download I’ve tried Chrome, Edge and Firefox. Nothing happen...

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14 days ago

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Cake Once posted

Whats the difference between resolve, quarantine, and disinfect and restart when a computer is infected?

Question

I have recently downloaded Kaspersky security cloud and tested it with some small malware samples. It turned out great, but the 3 options confuses me. Whats the difference between resolve, quarantine, disinfect and restart?

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15 days ago

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Grannyl Theorist

“have connected to a new Wi-Fi network.” It’s the same one I’ve been using. Message from Kaspersky Security Cloud

Question

Kaspersky Security Cloud istelling me that I “have connected to a new Wi-Fi network.” It’s the sameone I’ve been using am I being scammed? Using Kaspersky free for 30 days . This is about day 15 of my 30 days.

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15 days ago

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Redd Community Citizen

Unable to pause protection; KSC becoming unresponsive

Question

I really need to disable the protection, but KSC won’t let me! I go to the Pause protection, set “Pause until application restart” and click the “Pause protection” button to accept. A dialog asking for confirmation appears but closes right away. After this point, Kaspersky stops taking my clicks. I’...

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16 days ago

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tech88 Theorist

Windows 7 "a recently installed software is stopping checkdisk from working" after kaspersky updates databases.

Solved

Using Windows 7 I run Windows chkdsk utility and everything is ok. But when I run a Kaspersky Security Cloud (free) definition update chkdsk no longer works and it says a recently installed software is stopping it from working. This happens on all my Windows 7 machines. If I revert the drive to Febr...

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20 days ago

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homer1959 Silver Theorist

Idle scan, scan what ?

Question

Hi, me again, I have Idle scan enable. I know that idle scan is there to use less ressources or to use the ressources for when the computer is not in use . I noticed that the my last idle scan lasted about 2hr 18mn to complete. Now , since I am not telling idle scan what to look for , can someone...

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22 days ago

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chrome33 Community Citizen

my mobile and tablet could not talk to chromecast unit.

Question

Hey guys, I installed security cloud on my android tablet and mobile a month ago. Today I spent 2 hours trying to figure out why google home had casting disabled on my devices. I could see the chromecast connecting to the internet but my mobile and tablet could not talk to chromecast unit. After...

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23 days ago

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aterhougas Once posted

Chrome shows 'managed by your organisation'

Question

Hello everyone, I have just done a fresh Windows installation after I grew suspicious of my system's behavior. My virus- and malware programs never detected anything strange. After install I looked for a new free reliable virusscanner and came across Kaspersky Security Cloud. Today I noticed that...

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24 days ago

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ebecks Once posted

MEM:Trojan.Script.AngryPower.gen

Question

Hi! I keep on getting a Kaspersky Security Cloud notification about Malware being detected. It says: Detected: MEM:Trojan.Script.AngryPower.gen Location: System memory When I chose the option to disinfect and restart the computer, either it does that, restarts, and says that the object was disinfe...

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24 days ago

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homer1959 Silver Theorist

Rootkit scan , Quick scan needed or not

Question

Hi, I’ve read somewhere that I dont really need to schedule a daily quick scan to increase my computer security if Kaspersky cloud free is doing a Rootkit scan everyday by default , is it true ? Thanks

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26 days ago

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digger36 Theorist

Is there a way to mark the account leakage messages as done?

Solved

I am using Kaspersky Cloud Family. It checks wether or not my data is leaked through numorous databreaches for my mail accounts. Most of the messages I get are of old breaches that are already known by me and which I already acted upon. Nevertheless these messages keep popping up. I don’t want to di...

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26 days ago

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monarchi Theorist

KSC Personal 2019 blocks TurboTax activation

Question

Cannot activate TurboTax because it requires the application to contact the TT server. This problem did not exist under Kaspersky Internet Security. KSC Personal was purchased on August 27, 2019. Any suggestions would be greatly appreciated. Thank you.

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1 month ago

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Beltway Theorist

KSC Free update broke Win10

Solved

Installed new KSC Free to replace KAV Free. Installation OK, restarted and install seemed to complete normally. Responded to main network KSC prompt (allow). Then a KSC window appeared (something with a “do not prompt for 30 minutes” checkbox near the bottom and Windows froze with no response. Waite...

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1 month ago

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Ano.Nymouse Community Citizen

Worse than I thought. Cannot even be uninstalled!

Question

Can anyone tell me how to uninstall Kaspersky security cloud? This thing is like a virus. It keeps hanging up and I have to keep rebooting so I decided to uninstall it and move to a different vendor, but you cannot even uninstall it! If you go to windows control panel …. programs and features …....

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1 month ago

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Ano.Nymouse Community Citizen

Security cloud free hangs wrt hardware virtualization

Question

Just uninstalled NIS to try out Kaspersky given it has such postivie covereage recently, but my early experiences are not promising. I have regular hangs of the Kaspersky software. It all seems to be related to ‘hardware virtualization’. It tells me I should use it, but ‘it is not available’ fine....

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1 month ago

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ApostT Community Citizen

Non-stop Rootkit scans

Question

I have Kaspersky Security Cloud (v.20.0.14.1085i) and every time i try to play “League of Legends”, it starts rootkit scans. When i am in a match, i have increased cpu and fps drop due to this thing. It finishes the scan and it starts again. I have gaming mode enabled but i think it bypasses it. I s...

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1 month ago

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