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For Windows, macOS, Android and iOS
Kaspersky Security Cloud is an adaptive security system for your devices. The application adjusts to your activity and gives recommendations on better protection. For example, when you connect to unsecured wireless networks or open online payment pages, the application will prompt you to turn on pro...
I have a virus in windows registry but i dont know if kaspesky security cloud scans and fix registry. Any help? I can only afford free antivirus so what antivirus should i download to fix this problem. Thanks
Hi, since I upgraded to Kaspersky Security Cloud my internet has virtually stopped working. The only way I can achieve anything is to turn it off. Running BT Speedtest, with Kaspersky turned off I am getting a ping of 44ms, download speed of 16.5 to 18.5 Mbps and upload speed of 0.8 to 0.9Mbps. Whe...
Using safe money my bank tells me that my browser (explorer) is outdated. I can’t find any hint where I can set which browser has to be used. I’m using windows 10 pro version 1903.
I recently started using Kaspersky Security Cloud Personal, not having used a Kaspersky product before. This evening it informed me there was an update available for the K-Lite Codec Pack, which I’ve previously updated myself (it checks for and notifies of updates itself every couple of weeks). I c...
Purhcased Security Cloud subscription, activated it and there it stopped. Can’t activate it neither on my PC/ nor on my Phone. In My Kaspersky I see the following error: What is the problem? What is Updating? What connection? Everything is working and I have stable internet. Any tips ho...
I would like to know if “Kaspersky Cloud Free” is free even for commercial use. I tried searching but couldn’t find the information anywhere.
I’m installing the free version of Kaspersky Cloud but can’t finish the installation because I get a error message: I downloaded the application from https://www.kaspersky.com/free-antivirus and selected The European Union version as I’m from Croatia which is part of the EU. In My Kaspersky as o...
It has been 7 days since the rootkit scan stopped working and it used to do it everyday. Also the vulnerability scan gets stuck at 50%. I feel there might be a virus/malware although when I do a full scan it doesn't show anything. I downloaded what might have been an unsafe file and next day these p...
Has anyone else got noticed a throttling of incoming SMB transfers when KSC is active? And is there a way around it!? Quite like the product otherwise! Took a while of headscratching as to why my NAS wasn’t performing as expected, with fast uploads in the 750MB/s-900MB/s region as expected, but sl...
I don't want to have to acknowledge the Quick Scan Completed - No Threats notification every time. How do I turn off that notification entirely? thank you,
How to minimize the green panel on bottom right of screen when connected to KSC
In the list of devices, I can see that smart-plugs are missing from the list. Would be great to see options to either add our own custom device types or at the very least expand the list to include more items.
Hello team, I’m in the middle east and trying to get the secure connection its saying its not available in the country :(
Hi, I want to back up my files to Google Drive via Kaspersky, but default settings do not have Google Drive. Can I do this by completing the information in the picture above? If your answer is yes, can you share the necessary correct information? If your answer is no, can you tell me how I...
I installed Kapersky Security Cloud yesterday, having never used a Kaspersky product before. I am gradually managing to get it set as I want, but have one irritating problem. On a full scan it found four .exe files it claimed were one kind of malware. They are not - they are all old installers for 3...
Has anybody tried to use Trusona with Kaspersky? I was looking to use Trusona or at least try it out but not sure if it is compatible with Kaspersky products. Any info?
Kaspersky Secure Cloud has advised me of a weak setting on my Galaxy A3 Andoid mobile, but I'm not sure what I need to do to satisfy the alert in Kaspersky so that it doesn't keep flagging this up. Can any advise please and provide precise steps to take?
I was wondering if we could remove all web threat notifications without removing all kaspersky’s notifications entirely in the Cloud free version. I think that option is only available in the paid version and that really annoys me. Is there any future update that will allow us do that I said previou...
Hey guys, I installed security cloud on my android tablet and mobile a month ago. Today I spent 2 hours trying to figure out why google home had casting disabled on my devices. I could see the chromecast connecting to the internet but my mobile and tablet could not talk to chromecast unit. After...
Hi. When downloading Security Cloud Free, I’ve noticed that when selecting The European Union, it comes only in English. And it says: “If you are in the territory of the European Union (EU) and/or plan to use the software in the territory of the EU, then you must select the “The European Union” from...
Hi, I have just installed Kaspersky Security Cloud and once I started Mozilla, Kaspersky popped up a window with the error in the title FOR EVERY WEBSITE, even Kaspersky own site. Is it normal and should I just add every website I visit as an exception (which sound pretty weird to me) or is somethin...
Hello, I just installed free “K security cloud” protection, and after 15 or 20 minutes, KA displays this message: “LICENCE KEY IS LOCKED - Your license key is in the blacklist.” What is the problem? Thank you in advance, jcd
Hello, I’m trying to open Kaspersky Security Cloud and stuck at login step. It keeps saying that [Connection problem: No connection to My Kaspersky. Please try again later.] Then I go to https://my.kaspersky.com/ to check if my account works, and here is the result: Click on “Sign in” and it’ll be...
For times when I visit a website that is in my “Safe Money” list, is there a setting in Kaspersky Security Cloud - Personal that allows me to choose whether or not to share my screen with someone over Skype and/or Zoom? I could have sworn there was a setting somewhere related to screenshots in “Prot...
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