Kaspersky
Question

Linkedin problem

  • 17 October 2019
  • 14 replies
  • 5086 views

Hi communists!


Linkedin.com is blocked in Russia and Kaspersky Secure Connection helped to overcome the blockade. Recently it works worse and worse and today I failed to reach the URL. The other simplest free VPNs help. Is there a way to let the top software work?

Thanks to all!


14 replies

Userlevel 7
Badge +9

Hello  @C00L777,

Welcome!

  • Operating sytem name? version? release?
  • KSC-VPN version? 

:o:  With KSC-VPN active:

  • Can you ping Linkedin.com?
  • Does the issue happen in every browser? 
  • Can you reach other sites? 
  • Is any other Kaspersky software installed? 

:arrow_right: Uninstall KSC/VPN, reboot computer, download a new KSC/VPN installer, install, reboot, start KSC-VPN - recheck Linkedin?

Please let us know?

Thank you:pray_tone3:

 

 

Hi

Thanks for the advises.

My OS is Windows 10 Home, version 1903, release 18362.418

KSС version 19.0.0.1088 (h)

 

Uninstallation doesn’t help. The issue is that the problem appears in any browser, two computers and the Android smartphone. It looks like blocking all the IPs used by KSС. Earlier I changed th countries until the VPN works. It took more and more attempts and finally it doesn’t work.

Userlevel 7
Badge +9
Hello   @C00L777,

:octagonal_sign: With KSC-VPN active:

  • Can you ping Linkedin.com?
  • Is KSC-VPN licensed or free? 
  • Is it only Linkedin.com? (irrespective of device)
    

 

Hi
Yes I can ping. You can see the tracert result 

  1     2 ms     2 ms     2 ms  192.168.0.1
  2     3 ms     5 ms    15 ms  10.193.11.1
  3     2 ms     2 ms     2 ms  bras.beirel.ru [89.222.165.105]
  4     2 ms     2 ms     2 ms  bras.beirel.ru [89.222.165.144]
  5     2 ms     2 ms     2 ms  RTi-v204-h9-s1.msk.netorn.net [89.222.201.1]
  6     4 ms     3 ms     3 ms  msk-m9-cr2.bvi1936.rascom.as20764.net [80.64.108.160]
  7     *        *        *     Превышен интервал ожидания для запроса.
  8     *        *        *     Превышен интервал ожидания для запроса.
  9     *        *        *     Превышен интервал ожидания для запроса.
 10   129 ms   127 ms   127 ms  LINKEDIN-CO.ear3.Washington1.Level3.net [4.79.22.186]
 11   129 ms   148 ms   127 ms  108-174-15-164.fwd.linkedin.com [108.174.15.164]
 12   130 ms   130 ms   130 ms  100.69.0.17
 13   131 ms   130 ms   130 ms  108-174-10-10.fwd.linkedin.com [108.174.10.10]

KSС is licensed I use it for a couple of years.
It is only Linked in. The other blocked in Russia sites work OK via KSC.

Userlevel 7
Badge +9

Hello  @C00L777.

I set KSC-VPN to Russia, pinged Linkedin.com & asked Google - where am I? 

  • &  108.174.10.10

 

  • What is (your) KSC/VPN set to? 

 

To let the VPN overcome blockade I set all the locations available untill it works. The issue is that it helped before but doesn’t work now at all. I set all locations one by one several times but I can’t load the Linkedin page. Still ping is available.

Userlevel 7
Badge +9

Hello   @C00L777,

Please post the cmd.exe Linkedin.com ping image? 

Thank you.

That’s in Russian I hope it is clear as the terms and structure coincide.
 

Обмен пакетами с linkedin.com [108.174.10.10] с 32 байтами данных:
Ответ от 108.174.10.10: число байт=32 время=130мс TTL=49
Ответ от 108.174.10.10: число байт=32 время=131мс TTL=49
Ответ от 108.174.10.10: число байт=32 время=130мс TTL=49
Ответ от 108.174.10.10: число байт=32 время=130мс TTL=49

Статистика Ping для 108.174.10.10:
    Пакетов: отправлено = 4, получено = 4, потеряно = 0
    (0% потерь)
Приблизительное время приема-передачи в мс:
    Минимальное = 130мсек, Максимальное = 131 мсек, Среднее = 130 мсек

Userlevel 7
Badge +9

Hello   @C00L777,

Thank you for the information. It is clear:ok_hand_tone3:

1️⃣ Does location limitation apply to you: 

Limitations of using Kaspersky Secure Connection

“ Kaspersky Secure Connection cannot be installed in Belarus, Oman, Pakistan, Qatar, Iran, Saudi Arabia, and China due to legal limitations on the use of Virtual Private Network.” ?

2️⃣Please post an image of the browser window,  when the connection to linkedin.com fails?

3️⃣Please post an image of “Rules for connection to websites” screen? (see my image)

4️⃣ Have you tested the issue with KSC 20.0.14.1085? 

5️⃣Have you raised the issue with Kaspersky Technical Support

Please let me know?

Thank you

Kaspersky Secure Connection

Thanks I will apply to Support.

Support responded that KSC is not for overcoming blocade. :(

Userlevel 7
Badge +9

Hello  @C00L777,

Did you have a discussion with Support about the VPN solution working up until recently? 

I have just asked support for help explaining that I can no longer break through the blockade. The answer was ‘KSC is not to let avoid legal block and Kaspersky respects law’. Just to let them know I mentioned that there is legal block of linkedin.com but the access to the resource itself is not illegal or forbidden. Anyhow that’s ok. I have no more issues. Thanks.

I have just asked support for help explaining that I can no longer break through the blockade. The answer was ‘KSC is not to let avoid legal block and Kaspersky respects law’. Just to let them know I mentioned that there is legal block of linkedin.com but the access to the resource itself is not illegal or forbidden. Anyhow that’s ok. I have no more issues. Thanks.

So, if I want to use KSC to get access to Linkedin, it will be my dreams?

And I need to use Opera instead? You will loose my money, KSC...

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