Kaspersky
Question

What are the TCP/UDP ports and addresses used by Kaspersky Safekids?

  • 13 February 2021
  • 1 reply
  • 37 views

Hi,

As I am using a firewall appliance for URL filtering, it happens that Kaspersky Safekids stops syncing even though I am not blocking it. It shows no time limit as soon as I activate the firewall. Therefore, I need to know the ports and addresses used by Kaspersky Safekids to whitelist them on the firewall.

Thanks,


1 reply

Userlevel 7
Badge +9

Hello @melsayeh

Welcome!

IF KSK is a Premium subscription, not Free, log a case with Kaspersky Technical Support, as a guide, follow the template image below; Support may request Logs, Traces & other data, they will advise you: 

 

 

  • After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in the MyKaspersky account.

:cyclone: Please share the outcome with the Community when it’s available? 


Thank you:pray_tone3:

Flood:whale: +:whale2:

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