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Web activity monitoring blocks Edge

  • 3 July 2020
  • 6 replies
  • 116 views

Userlevel 1

for troubleshooting i disable every single control and option in safe kids except Web activity monitoring but i allow there every single category

 

 

then i launch portable Microsoft Edge chromium (fresh, no options changed, no extensions) and internet is completely blocked on that browser. if i disable web activity internet is back...    i tried 2 kaspersky accounts and its same on both. then i tried same on virtual windows and everything is perfect there

 

 

what can be wrong with my windows? i suspect something should be wrong in windows internet settings since portable versions uses those settings so i tried to reset this settings but is till doesnot work   p.s. i know russian if you prefer to respond on that language

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Best answer by FLOOD 3 July 2020, 13:39

Hello @Saitama Sensei,

Welcome!

Please tell us:

  1. Operating system name, version & build?
  2. KSK version & patch?
  3. What age has been configured for your child’s KSK profile? 
  4. Portable Microsoft Edge chromium version
  5. May we have a full screen image of the blocked Microsoft Edge chromium browser please?
  6. Go to MyKaspersky account, select Notifications, KIDS, copy & paste the Edge Chromium block events to a txt file & attach:paperclip: to your topic please? 

Please post back?

Thank you:pray_tone3:

Flood:whale: ​​​​

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6 replies

Userlevel 7
Badge +8

Hello @Saitama Sensei,

Welcome!

Please tell us:

  1. Operating system name, version & build?
  2. KSK version & patch?
  3. What age has been configured for your child’s KSK profile? 
  4. Portable Microsoft Edge chromium version
  5. May we have a full screen image of the blocked Microsoft Edge chromium browser please?
  6. Go to MyKaspersky account, select Notifications, KIDS, copy & paste the Edge Chromium block events to a txt file & attach:paperclip: to your topic please? 

Please post back?

Thank you:pray_tone3:

Flood:whale: ​​​​

Userlevel 7
Badge +8

Additional @Saitama Sensei,

  1. Is the issue replicable with MS Edge Chromium commercial release?
  2. Where is portable Microsoft Edge chromium from, please provide source?

Please let us know?

Thank you:pray_tone3:

Flood:whale: ​​​​​​​​​

Userlevel 1

thank you for replay :hugging:

 

 

windows 7 X64 with 2018 year updates  (i5-7400 so updates have some problem. have not fixed it yet)

KSK 1.0.5.6.123 ( E )

age is set to 17 year old

  1. Edge 83.0.478.58 (Official build) (64-bit)
  2. 84.0.522.28 (Official build) beta (64-bit)
  3. 85.0.552.1 (Official build) dev (64-bit)
  4. portable 81.0.416.62
  5. could not install business version

 

there are no notifications about blocked Edge. i blocked a website and then it showed (in Edge) that that page is blocked and i received a notification about blocked site but if i remove that site there are no notifications and no connection to that website

 

i tried to go to ip address http://188.93.95.26/  its same no internet but yesterday i was able to  get to https://www.extremetech.com/ (today it is blocked) but every other site i tried (10 of them) were blocked

Userlevel 1

ok so just now i was able to get to webpage without encryption i think problem is in SSL? will investigate  

 

http://neverssl.com

 

 

p.s. confirmed i got to other 2 websites that have no encryption so no problem with http but cant get to https

Userlevel 7
Badge +8

Hello @Saitama Sensei

You’re most welcome:slight_smile: !

Thank you for posting back and the information:ok_hand_tone3: 

This is the information you’ve given us:

  1. i launch portable Microsoft Edge chromium (fresh, no options changed, no extensions) and internet is completely blocked on that browser” 
  2. “i blocked a website and then it showed (in Edge) that page is blocked and i received a notification about blocked site.”
  3. “every other site i tried (10 of them) were blocked”
  4. “i remove that site there are no notifications and no connection to that website

:a: This is what we need:

  • For 1. above - show us an image of the full browser when this happens & what outcome do you expect? 
  • For 2. above - show us an image of the full browser when this happens & what outcome do you expect?
  • For 3. above - show us an image of the full browser when this happens & what outcome do you expect?
  • For 4. above - show us an image of the full browser when this happens & what outcome do you expect?

:b: Requirements:

  • No beta, dev, portable versions of anything are supported. 
  • The same applies for any system that is not updated. 
  1. Download the KSK 30 days Summary report, attach:paperclip: to your reply please? 
  2. Run a GSI & Windows Logs & post back please? 

Thank you:pray_tone3:

Flood:whale: ​​

Userlevel 1

so problem was in SSL encryption (could not get to encrypted sites) i investigated this further and found that AVAST was having problems with KSK disabling avast solves the problem

 

:call_me:

 

 

but any way thanks since you asked to update windows i solved the i5-7400 problem with windows 7 and now i am going to bypass 2020 update lock on 7 so you helped me anyway with motivation to update

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