Kaspersky
Question

Update applications on android device without permission

  • 6 August 2021
  • 7 replies
  • 56 views

  • Theorist
  • 16 replies

Hi,

 

My child needs to update important applications from google play store. but for every update kaspersky requires parent credentials. 

I need some solution, so that my child can update application without permission.

Secondly my child is not permitted to change profile picture or other related information.

 

Looking forward for some solution.

 

Thanks

Faheem


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7 replies

Userlevel 7
Badge +11
  1. My child needs to update important applications from google play store. but for every update kaspersky requires parent credentials. I need some solution, so that my child can update application without permission.
  2. Secondly my child is not permitted to change profile picture or other related information.

Hello @MFT

Welcome again!

  1. Change Google Play Store permission to Allow, you may wish to setup a time schedule or allow at all times. 
  2. Parents control the child profile/account, that includes name, age & photo. 

Thank you:pray_tone3:

Flood:whale: +:whale2:

play store is already allowed, year of birth mentioned 2000

Userlevel 7
Badge +11

play store is already allowed, year of birth mentioned 2000

Hello @MFT

You’re most welcome!

In MyKaspersky, go to KSK Notifications, post a screen-print of Google Play Store blocked by KS\K notification please? 

Thank you:pray_tone3:

Flood:whale: +:whale2:

it is asking for parent permission (email and password) to update one application,

 

if 10 applications requiring update, then provide password 10 times

Userlevel 7
Badge +11

Hello @MFT

You’re most welcome!

We’re trying to help you → to do that we need to see the notification - so we can test & see where the issue is…. 

In MyKaspersky, go to KSK Notifications, post a screen-print of Google Play Store blocked by KSK notification please? 

Thank you:pray_tone3:

Flood:whale: +:whale2:

attached as requested

 

Moderator note : EMail address removed

Userlevel 7
Badge +11

attached as requested

Hello @MFT 

  1. Why have you posted an image of (your) MyKaspersky account sign-in page with your private email address? 
  2. In (your) MyKaspersky account, go to KSK Notifications, post a screen-print of Google Play Store blocked by KSK notification please? 
  3. Is the issue that Google Play Store is blocked or that each of the 10 applications is blocked? 
  4. What KSK rules have been applied to the 10 applications? 

Thank you:pray_tone3:

Flood:whale: +:whale2: