Kaspersky
Question

Send Safe Kids Notice to Second E-mail Address?

  • 22 January 2021
  • 3 replies
  • 39 views

Hello.  I have our Kaspersky account tied to my e-mail address.  We recently purchased Safe Kids and I would like to also have my wife copied on any notifications.  I didn’t see any options in the notification settings or elsewhere to do this.  Is it something that can be done?

 

Thank you.


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3 replies

Userlevel 7
Badge +10

Hello @TrickyGoose12

Welcome!

  • Sadly, there are no “options to Send Safe Kids emails/notifications to second/additional email address”.
  • This has been raised previously with Kaspersky/KSK developers, the result being as you find it, very unsatisfactory. 
  • Apparently, in the Kaspersky bubble, children only have one parent:rolling_eyes:
  • As a manual workaround, in your mail application, you may wish to set up a KSK notification emails mail forwarding rule.

Thank you:pray_tone3:

Flood:whale: +:whale2:

I cannot change the email adress with a new one. Could you please help me?

Userlevel 7
Badge +10

Hello @blogger34

Welcome!

Please tell us what the problem is?

  1. Are you trying to use an existing MyKaspersky account email address? 
  2. After you enter the new email address, are you putting the original password, from the original MyKaspersky account or a new password?  

Please post back? 

Thank you:pray_tone3:

Flood:whale: +:whale2: