Kaspersky
Question

safe kids wrong email

  • 27 July 2021
  • 1 reply
  • 27 views

Hello, I created an account in safe kids and I don't remember the password, so I wrote my email wrong, so I can't recover the password, how can I recover my account? I need help, thanks.
 

 

 


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Userlevel 7
Badge +11
Hello, I created an account in safe kids and I don't remember the password, so I wrote my email wrong, so I can't recover the password, how can I recover my account? I need help, thanks.

Hello @Carolespinoza

Welcome!

  1. Are you able to sign into your MyKaspersky account?
  2. Is the email address you’ve used to sign into the Kaspersky Community, the same as the email you’ve used for your MyKaspersky account?
  • Contact Support → on the Support page, scroll to the bottom, select Product help Chat or Phone.
  • Make sure you have the email address you used when you purchased KSK, the Order number & the incorrect email address:

 

 

Thank you🙏

Flood🐳+🐋