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Location history

  • 18 August 2021
  • 4 replies
  • 52 views

I assumed that Safe Kids location tracking would give me a history of where my kid has been, but I can only find how to see their current location.  Is the history not available, or am I not looking in the right spot?

If it isn’t available, is this a feature that is being considered?

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Best answer by Flood and Flood's wife 18 August 2021, 10:26

  1. Is the history not available, or am I not looking in the right spot?
  2. If it isn’t available, is this a feature that is being considered?

Hello @CaryJ

Welcome!

[1] Location monitoring is available in the premium version of Kaspersky Safe Kids on your child's Android and iOS devices with a GPS module and Internet connection.

  • Location monitoring is in real time
  • You can use the map to specify an allowed area for your child's movements. 
  • You can also specify a time interval for each allowed area. 
  • Location monitoring will show if a child is not in an allowed area. 
  • KSK Notifications will show if a child has left an allowed area. 
  • The Report does not maintain a “ history of where (your) kid has been. 
  • The Report does not show when your child returns to an allowed area. 

[2] Not as far as we’re aware. 

You may wish to log a Feedback, I have a suggestion, or Feedback, I have a complaint request with Kaspersky Technical Support

 

 

 

  • Note: not all requests are realised, for those that are, Kaspersky may take a long time, sometimes a very long time, to do so. 
  • When it’s available, please share the outcome with the Community? 

Thank you:pray_tone3:  

Flood:whale: +:whale2:

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Userlevel 7
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  1. Is the history not available, or am I not looking in the right spot?
  2. If it isn’t available, is this a feature that is being considered?

Hello @CaryJ

Welcome!

[1] Location monitoring is available in the premium version of Kaspersky Safe Kids on your child's Android and iOS devices with a GPS module and Internet connection.

  • Location monitoring is in real time
  • You can use the map to specify an allowed area for your child's movements. 
  • You can also specify a time interval for each allowed area. 
  • Location monitoring will show if a child is not in an allowed area. 
  • KSK Notifications will show if a child has left an allowed area. 
  • The Report does not maintain a “ history of where (your) kid has been. 
  • The Report does not show when your child returns to an allowed area. 

[2] Not as far as we’re aware. 

You may wish to log a Feedback, I have a suggestion, or Feedback, I have a complaint request with Kaspersky Technical Support

 

 

 

  • Note: not all requests are realised, for those that are, Kaspersky may take a long time, sometimes a very long time, to do so. 
  • When it’s available, please share the outcome with the Community? 

Thank you:pray_tone3:  

Flood:whale: +:whale2:

Thank you for your reply.  I’ll submit a feedback suggestion.

Hi.   I already requested this feature a long time ago too, it seems very useful to know the location history

Userlevel 7
Badge +10

Hello @IgorCoque
Welcome again!
Thank you for logging the issue with support:clap_tone3: 

The following is the advice support have passed on to us:

quote
What customers (parents) should do:

  • Ask all these parents to send us, via my.kaspersky. account, the suggestion to add this feature.
  • The more requests there are, the faster the suggestion will be considered.

end quote

Thank you:pray_tone3:  

Flood:whale: +:whale2:

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