Kaspersky
Question

Kid can do anything they want even when phone should be blocked

  • 19 May 2021
  • 1 reply
  • 34 views

I've used this for a while and it worked great at first. I don't know what changed lately but my kid can use the phone fully and do anything even when it's during the blocked times, and I only have a couple of apps allowed. I have checked the settings repeatedly. She was just on discord and Minecraft, but the settings clearly show the phone should be blocked now. She has a xiaomi mi 9. 


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I've used this for a while and it worked great at first. I don't know what changed lately but my kid can use the phone fully and do anything even when it's during the blocked times, and I only have a couple of apps allowed. I have checked the settings repeatedly. She was just on discord and Minecraft, but the settings clearly show the phone should be blocked now. She has a xiaomi mi 9. 

Hello @Mlbk

Welcome!

:a: How much Ram is available, not total Ram, actual available Ram?

:b: Is Fastboot mode enabled? 

Please do the following steps:

  1. Uninstall KSK. 
  2. At the completion of the uninstall, power the phone OFF, power on, login.
  3. Download a new KSK installer from Google Play Store. 
  4. Install KSK
  5. Configure KSK for use by your child → follow the documentation carefully, including the special How to configure automatic restart on XIAOMI devices
  6. Make sure KSK is configured to Block device, not Show warning ?
  7. Monitor the issue, does “Kid can do anything they want even when phone should be blocked” still happen?
  8. & please share with us: is KSK Premium or Free? 

Please let us know?

Thank you:pray_tone3:

Flood:whale: +:whale2:

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