Kaspersky
Question

Kaspersky Safe kid not blocking YouTube on Chrome browser

  • 21 February 2021
  • 4 replies
  • 52 views

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Hi! I wish to block access to entire YouTube website for my kids under Kaspersky safe kids. Although I have specified blocking of www.youtube.com, the site is not blocking if I use Google Chrome browser. It is blocked if I use Microsoft Edge instead. I have enabled Kaspersky extension on all browsers.


4 replies

Userlevel 7
Badge +9

Hello @MMH

Welcome!

:warning: The Kaspersky protection extension has no bearing on Kaspersky Safe Kids (KSK). 

  1. Which KSK version & patch(x) is installed, on the Windows Taskbar or hidden icons, rightclick the KSK icon, select About
  2. Which other Kaspersky software is installed → nameversion & patch(x) is installed, on the Windows Taskbar or hidden icons, rightclick the KSK icon, select About

As a test, to Web activity monitoring, we added a youtube.com Forbidden exclusion, using Google Chrome, Version 88.0.4324.182, our results: 

 

Exclusion

Youtube selected from Google menu
Youtube blocked

 

Selecting Youtube from Google search

Youtube blocked

KSK Notifications

 

 

Please let us know?

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +9

Hello @MMH

Apologies, small correction to our point 2 above, it should read:

  • Which other Kaspersky software is installed → nameversion & patch(x) is installed, on the Windows Taskbar or hidden icons, rightclick the Kaspersky icon, select About 

Please let us know?

Thank you:pray_tone3:

Flood:whale:+:whale2:

Hi,

Having similar issue. For some reason none of blocking rules applies to youtube in Chrome (88.0.4324.190 64-bit) and Edge (88.0.705.74 64-bit). Neither adding an exception nor locking Software, audio, video sides nor locking ALL sites is working on youtube. 

Running on KSK version 1.0.5.6821 (g) and no other Kaspersky software on that PC is installed. It’s Windows 10 (1909 compilation 18363.1379)

Userlevel 7
Badge +9

Hello @zefu

Welcome!

  1. OS version & build
  2. Has the “none of blocking rules applies to youtube” issue always existed or is it new? IF “new”, when did it start? 
  3. Do all Windows updates have a Successfully applied status? 
  4. Is KSK Safe Search on YouTube enabled? 
  5. Post an image of the exceptions you’ve added please? 
  6. Has KSK been uninstalled & clean installed, according to Kaspersky’s documentation? 

Please post back? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

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