Kaspersky
Question

Help - cannot delete safe kids profile from iphone

  • 29 July 2021
  • 1 reply
  • 17 views

  • Anonymous
  • 0 replies

I am trying to remove safe kids profile from my daughters iPhone. Following all steps I am provided with a 4 figure code from Kapersky to remove.

 

the iPhone is asking for a 6 figure code and so the 4 figure code provided is not recognised. 


1 reply

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I am trying to remove safe kids profile from my daughters iPhone. Following all steps I am provided with a 4 figure code from Kaspersky to remove. 

the iPhone is asking for a 6 figure code and so the 4 figure code provided is not recognised. 

Hello @Ricko

Welcome! 

  1. When KSK was installed, was a passcode set, on the iOS device, in Restrictions, to stop KSK being deleted? 
  2. Is KSK Premium or Free? 

Please let us know?

Thank you:pray_tone3:

Flood:whale: +:whale2:

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