- Personal Account
- Check a file or link
- Kaspersky Club
- Kaspersky Education
- Beta Testing
- Bronze Theorist
- 25 replies
Yesterday I changed my password in Kid Safe area using Firefox from my Windows pc.
Password was changed correctly and to be correct I can login but..
1- if I go here https://my.kaspersky.com/MyKids I receive this message
la password è stata modificata. La pagina sarà disponibile fra alcuni minuti.
But I changed it about 12 hours ago and I still see this message ..
Also I cannot login in my smartphone using KId Safe icon , I receive the messages "La connessione può richiedere un pò di tempo" and nothing happens for hours
How to fix this please ?
//Mod Note: moved to proper section.
Login to the Kaspersky Community
Login with your Kaspersky Account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Scanning file for viruses.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.OK
This file cannot be downloaded
Sorry, our virus scanner detected that this file isn't safe to download.OK
Support for Home
Support for Business
© 2021 AO Kaspersky Lab. All Rights Reserved •