Initially, I wanted to allow my kids to have access to WhatsApp even though the phone is locked under KSK. Hence I added WhatsApp into the Exclusion list of apps where those in the Exclusion will still be able to access.
After adding it into the list, whatapp was working fine even when the overall phone screen time has reached. This is functioning as expected.
However, when I subsequently wanted to stop this feature and return back to normal, I removed WhatsApp from the Exclusion list but even after removing, my child's WhatsApp can still be accessed and there was no blocking. Somehow, there seems to be a bug where the moment I added it once into the Exclusion list and even though I removed it from the list subsequently, the app is still able to be accessed.
I could only address the issue by fully deleting my child's profile and add a totally new profile from scratch in order to continue having KSK block WhatsApp as per the normal screentime.
Can someone see if there is an issue?
Best answer by Flood and Flood's wife
However, I tried doing the same to insert the 'TraceTogether' app into the Exclusion list for both phones and then remove it shortly after. For both phones, the screen block is set to 0. However, for 1 of the phones, even after removing from the Exclusion List, the 'TraceTogether' app is still able to open whereas the other phone is not able to and working as it was intended to work.
- Our test of TraceTogether, (1) left as if device is blocked, TraceTogether is not available, changed to (2) Available on blocked device - KSK works as designed:
- We also tested Whatsapp, same result, KSK works as designed - no video, too much private information to censor.
IF KSK is working intermittently, the issue is either the installation, the method or ?