Kaspersky
Question

Block adult content on twitter

  • 19 November 2020
  • 23 replies
  • 1825 views

Parental control is active but the adult content pages are still accessed on twitter without any problem, I need them to be blocked too. For example, https://twitter.com/RealityPornHD is a page with adult content but parental control does not block it! How do I solve this? Thanks


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23 replies

Userlevel 7
Badge +10

Hello @hugonnn,

Welcome!

Please tell us:

  1. Device name, type and version?
  2. KSK version?
  3. Child’s age
  4. How was the porn page accessed, was a link selected, or by searching or another method, please provide more information? 
  5. Is KSK premium/subscription or free

Thank you:pray_tone3:

Flood:whale:+:whale2:

Windows 10, Chrome 87.0.4280.66

Using KIS 20.0.14.1085 (m) with subscription.

I am using “Parental Control” I haven't switched to “Safe Kids”.

Userlevel 7
Badge +10

Hello @hugonnn

You’re welcome!

Thank you for posting back.

KIS is now up to 21.1 & 21.2. 

  1. In Parental control, are you using Content filtering? 
  2. Is Twitter accessed via web browser or Twitter app? 
  • Without the requested information we cannot test.
  • Raise a case with Kaspersky Technical Support, fill in the template as in our image, however, select KIS 20.0.14.1085, in the problem description, explain you’re using Parental control, not KSK, provide a detailed history, images & or video: if they help explain the problem & the URL/link to this Community topic: Support may request Logs & or other system data, they will guide you if necessary.

 

  • After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in their MyKaspersky account.
  • Please share the outcome with the Community when it’s available? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Hello @Flood and Flood's wife 

I did the KIS update for 21.2

  1. In Parental control, are you using Content filtering? Yes, is activated.
  2. Is Twitter accessed via web browser or Twitter app? Using web browser.

Thanks

Userlevel 7
Badge +10

Hello @Flood and Flood's wife 

I did the KIS update for 21.2, In Parental control, are you using Content filtering? Yes, is activated.

  1. Is Twitter accessed via web browser or Twitter app? Using web browser. Thanks

Hello @hugonnn

You’re welcome!

Thank you for posting back:ok_hand_tone3:

  • Please proceed with logging a case with Kaspersky Technical Support, follow the directions we provided previously. 
  • Note: Kaspersky HQ have confirmed the original Parental control, is still supported in v21.2. 
  • Please share the outcome with the Community when it’s available? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 1

I also changed my dns provider (you can do this in your internet modem or on a device) to opendns family dns. That adds an extra layer of protection (thus two algorithms may not miss things as much as one).

It’s also free.

Userlevel 7
Badge +10

I also changed my dns provider (you can do this in your internet modem or on a device) to opendns family dns. That adds an extra layer of protection (thus two algorithms may not miss things as much as one). It’s also free.

Hello @SST

Welcome again!

  • Have you tested the KPC/Twitter/porn issues with the opendns solution? 

Please share the results with the Community? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +10

Hello Kaspersky HQ → @Igor Kurzin@Danila T.@Anton Mefodys:

:octagonal_sign:Using KSK, the Twitter / porn issues, reported by @hugonnn - are also replicable:octagonal_sign:

&

  1. Windows/KSK, why is Twitter, Application category → Unknown ? 
  2. Android/KSK, why does Twitter have a public age-appropriate rating of 0+

 

 

12+

 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +5

Hi FLood, 

Thanks for bringing this up. We are checking, I will keep you updated. 

Regards,

Igor

Userlevel 1

Hello @SST

Welcome again!

  • Have you tested the KPC/Twitter/porn issues with the opendns solution? 

Please share the results with the Community? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

I haven’t tested this as I have all “internet communication”  checked (forbidden)  and then used exceptions for the school related ones needed. So in my case twitter is not even exposed for just this reason.
I had not even considered that the Kids AI would be able to accurately differentiate between family vs porn accurately. That is great if it does but for younger kids I just have it turned off and the reason I also use family based opendns is just a second set of AI and also for our so us adults don’t accidently stumble upon it.

There are many other reasons to restrict social media for children: even when it is clean it is incredibly coercive and the AI behind them forms a type of addiction and can limit a child’s view of the world around them.

If you have not seen it yet I highly recommend “The social Dilemma”  (on Netflix) as something all parents should watch (and watch with their older children). Social media AI is terribly dystopian…..

Userlevel 7
Badge +5

Hi,

The issue with twitter has been fixed in both KSK and Parental Control. 

Regards,

Igor

Userlevel 7
Badge +10

Hi, The issue with twitter has been fixed in both KSK and Parental Control. 

Regards, Igor

Hello @Igor Kurzin

Thank you for the update. 

  • How?

 

 

 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +10

Hello @Igor Kurzin

  • As per our previous, please let us know “how” this issue has been fixed? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +5

Hey Flood,

Are you checking with KSK or Parental Control? 

In KSK: 
 


​​​​​

 

Userlevel 7
Badge +10

Hello @Igor Kurzin

Thank you for the update:ok_hand_tone3:

  1. KSK
  2. Twitter (application) → rating 12+ is still in KSK, Applicatory category, Unknown 0+

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +5

Hi Flood, 

Strange, that you do not have a detect on this URL. Something is messed up with the settings, probably. We would need traces with KSK restart for further analysis. 

Hi @hugonnn , 

Can you kindly check, does your Parental Control block the the above mentioned URL as adult content?

Regards,

Igor

Userlevel 7
Badge +5
  1. Twitter (application) → rating 12+ is still in KSK, Applicatory category, Unknown 0+

Will take care of this. Will update the topic when it is fixed. Thanks. 

Userlevel 7
Badge +10

Hi Flood, Strange, that you do not have a detect on this URL. 

Hello @Igor Kurzin

Was your test done from the Twitter app or Twitter via a browser? 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +10
  1. Twitter (application) → rating 12+ is still in KSK, Applicatory category, Unknown 0+

Will take care of this. Will update the topic when it is fixed. Thanks. 

Hello @Igor Kurzin

Same applies for KSK/Twitter/Android. 

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +5

Same applies for KSK/Twitter/Android. 

“Same” what, sorry?

Was your test done from the Twitter app or Twitter via a browser? 

Browser.

Userlevel 7
Badge +10

Hello @Igor Kurzin,

  1. KSK - android → Twitter → Applicatory category, Unknown 0+  *also*
  2. Our test, child age 7, Chrome browser - URL as above, result → image 2 
  • Google search “realitypornhd”, result → image 3

 

 

  • Perhaps @hugonnn would be kind enough to test:thinking:

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +5

Hi Flood, 

Our test, child age 7, Chrome browser - URL as above, result → image 2 

 

I just checked again, the URL is blocked in Chrome. Can you retest on your side as well? Thanks.

Userlevel 7
Badge +10

Hi Flood, I just checked again, the URL is blocked in Chrome. Can you retest on your side as well? Thanks.

Hello @Igor Kurzin

Our test, child age 7, Chrome browser, URL as provided by @hugonnn & also, in Twitter, searched RealityPornHD

Note:, we’re granting permission to Twitter, blocked because of age, from there, KSK should be blocking RealityPornHD, it’s not. 

We repeated the test, using Edge Chromium, same result.

The irony is, KSK blocked:  https://whitelist.kaspersky.com & https://community.kaspersky.com.

 

 

 

Also, previously reported:

(Windows) KSK, Twitter, 0+ Unknown

Unable to check (Android), KSK, Twitter atm, will update when we’re able to.  

Thanks.