Kaspersky
Question

Application report not present on mobile kids application

  • 17 April 2020
  • 6 replies
  • 49 views

Userlevel 2

Hello :)

I am using both mobile and windows KSK .

On the mobile one I dont see how to get the application report showing the time usage for each mobile application .

This report is present  on the windows application function ( application report and application parameters ) .

Please can you help, else confirm this function isnt developped on the mobile KSK .

thanks a lot :)

Patrice

 


6 replies

Userlevel 7
Badge +8

Hello @Patrice

Welcome back!

The Reports are available via the MyKaspersky account, irrespective of the device the child uses. 

  • Windows Application use report looks like:

 

 

  • Android Application use report looks like:

 

 


How to view reports

  1. Sign in to the My Kaspersky account.
  2. Select Kids Tab.
  3. Select your child's profile. 
  4. Select Summary.
  5. Select the time period -  24hrs, 7days, 30days

Viewing the child's activity log on My Kaspersky

  • The report will be compiled.
  • To save the report to a file, select Export summary to a file in the lower-right corner under the report block. 

 

 

  • To help us understand, please show us an image of what you see?

Thank you:pray_tone3:

Flood:whale:

Userlevel 2

Hello Flood : thanks for your contact !

 I use the android V1.37.0.1660 mobile app

Really I dont have you report app screen shown in your message !

in the tthe app and games parameters i get :

  • all the categories authorized
  • then below the exclude application list with the possibility to define the planning for each
  • but I dont have a button to see the report app used and time

please can you give your screen sequence to arrive to the report ? ( I dont know how to get a photo of my screen on my Huawei !)

 

thanks a lot

Patrice

Userlevel 2

Flood

I use the mobile KSK I got on Google PLAYSTORE , not the windows one

I installed this app on my mobile huawei android mate 10 pro

Userlevel 7
Badge +8

Hello @Patrice

You’re very welcome!

  • :arrow_right: All Reports, irrespective of operating system, are managed via your MyKaspersky account. 
  • :arrow_right: Using an Android Huawei, to look at the KSK Reports:
  1. Start a Chrome browser.
  2. Sign in to the My Kaspersky account.
  3. Select Kids Tab.
  4. Select your child's profile. 
  5. Select Summary.
  6. Select the time period -  24hrs, 7days, 30days - the report will be compiled:

     

     

  • :arrow_right: To save the report to a file, select Export summary to a file in the lower-right corner under the report block. 
  • The KSK application on the Android Huawei, can be used to configure KSK, respond to Notifications & requests from your child & see where your child is, not KSK Reports: 

 This is the KSK application interface on an Android device, KSK app  installed from GooglePlayStore:

 

 

  • KSK Reports are managed via the MyKaspersky account, not the KSK application on any device. 

Thank you:pray_tone3:

Flood:whale:

Userlevel 7
Badge +8

Flood

I use the mobile KSK I got on Google PLAYSTORE , not the windows one, I installed this app on my mobile huawei android mate 10 pro

Hello @Patrice,

I understand :ok_hand_tone3:

  • The KSK application, on any device, does not have Report management. 
  • KSK Report management is done via (your) MyKaspersky account - on any device, Windows, Android, iOS, MAC.

Thank you:pray_tone3:

Flood:whale:

Userlevel 2

ok thanks Flood !

 

Would be a nice improvment to get this function on mobile , as it is also a parent application …

thanks a lot for your lights !!

 

Patrice

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