Kaspersky
Question

app will crash when launch, using Huawei P40.

  • 2 November 2020
  • 1 reply
  • 88 views

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I'm using the app on Huawei P40, App will crash when start.


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1 reply

Userlevel 7
Badge +11

Hello @Qqy

Welcome!

  1. Has KSK ever worked on the Huawei P40? 
  2. Which store was KSK installed from, Google Play Store or Huawei? 
  3. Please confirm KSK hardware & software requirements
  4. Has KSK been uninstalled & clean installed & configured, according to the documentation? 
  5. Is KSK licensed?

Please let us know?

Thank you:pray_tone3:

Flood:whale: +:whale2: