Kaspersky
Question

Rescue disk error: cannot find device with data/kernel.dat

  • 20 August 2019
  • 3 replies
  • 221 views

I just downloaded Kaspersky Rescue disk Image and created a disk. Trying to run it I always end up with the above mentioned error. What can I do? Using the search function I only come to a russian Statement 🙂, so I decided to create a new Topic. Thanks in advance for any help!
Petra

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I just downloaded Kaspersky Rescue disk Image and created a disk. Trying to run it I always end up with the above mentioned error. What can I do? Using the search function I only come to a russian Statement 🙂, so I decided to create a new Topic. Thanks in advance for any help!
Petra


Hello.

1) What storage do you use? USB, CD/DVD, etc
2) How do you record an image? Did you use instruction https://support.kaspersky.com/14226 ?
3) Try create hardware report https://support.kaspersky.com/14233
Dear Yury N.,
1) CD
2) with Deep Burner according to the instruction
3) I am not able to create the report according to the instruction. I come to Point 4, then start with Point 5 using the key tab and do not finde save anywhere.
Thanks!
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2) with Deep Burner according to the instruction

Please try Windows builtin utility "isoburn /Q path_to_iso". Or try USB flash drive.

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