Kaspersky
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Launch blocked on "setup hwsetup"

  • 16 April 2021
  • 2 replies
  • 61 views

Hi, I have some HP portable computers, probook 450 G6 and G7, and I have to launch the KRD. I’m launching it on a USB DVD reader. The DVD is good because it’s working on other computers. I tried with an USB bootable key too and the problem is the same. I downloaded KRD tuesday.

When I select “english” then “ Graphic mode”, or “limited graphic mode” all the lines appears on the screen and the launching stop on “starting hwsetup”. The disc stop to turn at this moment and nothing happens.

 

Then I switch off the computer, and I switch it on, I have a black screen, the fan is running and I have to wait until the computer runs out of battery to turn it back on and access Windows.

 

I Disabled the options secure boot and fast boot on the bios.

 

I tried to save the option “hardware information” but when I launch it, it stop on “setup hwsetup” too.

 

Maybe there is an option on the bios that I have to disable, I don’t know….

 

I will really appreciate your help.

 

Thanks

 

Hervé

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Best answer by Yury N. 19 April 2021, 11:33

Hello.

 

Seems that your hardware unsupportted by old KRD drivers. KRD drivers update is planned for the second half of 2021.

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Userlevel 5
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Hello.

 

Seems that your hardware unsupportted by old KRD drivers. KRD drivers update is planned for the second half of 2021.

Hello and thank you for your reply. 

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