Kaspersky
Question

KRD18 network problem

  • 21 June 2021
  • 8 replies
  • 84 views

I am having an issue getting network to connect on KRD 18. If I check the hardware I see the intel device for network listed but it is not connecting even when I try with a static ip address. Has anyone else experienced this issue?


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8 replies

Userlevel 7
Badge +8

@tony dufala Welcome.

Please check this Kaspersky Support article https://support.kaspersky.com/14228

Thanks I have tried that without being able to connect. I am just trying to complete scans on machines coming back to the office before we allow them network access but finding this tool is not working for us. I have searched and still am not able to get a network connection.

Userlevel 7
Badge +8

I am just trying to complete scans on machines coming back to the office before we allow them network access

 

Please check your PC’s with the Kaspersky Virus Removal  Tool  (standalone application) ?

https://www.kaspersky.com/downloads/thank-you/free-virus-removal-tool

 

Userlevel 4
Badge +1

Hi, @tony dufala!

 

Please, collect hardware information from your PC with network problem.

 

Userlevel 4
Badge +1

@tony dufala 

It seems that somrthing goes wrong when your dwonload\write your KRD2018 ISO. e1000e driver is used for network on VMware virtual machines and it’s working fine in valid ISO. Try to download and write fresh version of KRD2018.

Same results. Sees the hardware but will not show it to connect. Tried setting it as a static ip as well.

 

Appreciate the suggestions people are offering. I am half tempted into trying to build a windows pe boot with the free version installed to run against the machines as I am not having good luck with KRD

Userlevel 4
Badge +1

@tony dufala 

 

Intel I219-V network card isn’t supported by KRD now (see

). We need fresh linux kernel in KRD.