Kaspersky
Question

Kaspersky Rescue Disk Booting problem in DELL XPS 15 9500

  • 23 October 2020
  • 1 reply
  • 116 views

Rescue disk only shows first menu screen after choosing any of the menu listed then kaspersky goes blank screen... Doesn't boot, please help.


1 reply

Userlevel 7
Badge +2

Hi @Nabin 

Okay you gave no information how you attempted to use Kaspersky rescue Disk.

Did you download Kaspersky Rescue Disk to a USB drive or CD/DVD disk?

Here is some information that may help you attempt procedure again.

How to boot under Kaspersky Rescue Disk 18

https://support.kaspersky.com/14227#block1

How to write the image of Kaspersky Rescue Disk 18 to a USB drive or CD/DVD

https://support.kaspersky.com/14226#block1

How to scan your computer with Kaspersky Rescue Disk 18

https://support.kaspersky.com/14229

Thank you

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