Kaspersky
Question

Creation of Kaspersky Rescue Disk Fails

  • 5 November 2019
  • 4 replies
  • 175 views

I carefully followed the directions for using Rufus to create a Kaspersky Rescue Drive on a USB flash drive. The result was an unbootable flash drive.

Here is my configuration on Rufus:

 

Attempting to boot from this flash drive resulted in the following:

GRUB loading

Welcome to GRUB

error: symbol ‘grub_file_filters_all’ not found

grub rescue>

The only way to escape from this was CTRL+ALT+DEL

After this, I decided to create a Kaspersky Rescue Drive using Win32 Disk Imager. Clicking on the link for Win32 Disk Imager (on the page with Kaspersky’s instructions) sent me to this web page - do you see a download for Win32 Disk Imager here?

 

So here’s my question: Does anyone know a method that actually works to create a Kaspersky Rescue Drive?

EDIT: I subsequently attempted to create a Kaspersky Rescue Drive on my own using Netbootin. The resulting recovery drive also failed to boot, with the message:

“Invalid or corrupt kernel image”

Thus, I conclude that the current ISO - KRD 18.0.11.0c built on 08/09/2019 18:25:54 - which I obtained from Kaspersky’s website:

https://rescuedisk.s.kaspersky-labs.com/updatable/2018/krd.iso

is invalid.


4 replies

Userlevel 3
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Here is my configuration on Rufus:

 

 

Hello.

Please try “DD Image mode” instead of “ISO Image mode”.

Userlevel 3
Badge +1

Attempting to boot from this flash drive resulted in the following:

GRUB loading

Welcome to GRUB

error: symbol ‘grub_file_filters_all’ not found

 

We confirm the problem. You have 3 possible workarounds:

  1. Select “Yes” in this Rufus alert. Recommended way.

     

  2. Use Rufus 3.5 or older https://rufus.ie/downloads/
  3. Use “DD Image mode” instead of “ISO Image mode”

We will fix the support article. Thank you!

I chose the second workaround - using Rufus 3.5 - and I am pleased to report that it successfully created a bootable Kaspersky Rescue Disk.

I tested the KRD and it appears to function well. However, I could not find a way to update the virus definitions.

Thanks for your help.

Userlevel 3
Badge +1

However, I could not find a way to update the virus definitions.

Means virus bases are relevant. If the bases are out of date you will see a notification https://support.kaspersky.com/14241

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