Kaspersky
Question

Black screen after loading graphic mode

  • 2 September 2021
  • 1 reply
  • 100 views

Screen turns black every time when I go to graphic mode or limited graphic mode

My computer specifications looks like this:

Processor: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz   1.80 GHz
GPU: Intel(R) UHD Graphics 620
MotherBoard: LNVNB161216
Windows build: 10.0.19042 

Does it mean I cannot possibly use rescue disk 18 if my computer doesn’t have Nvidia video card?

Or maybe there’s something I can do to solve the problem?


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1 reply

Userlevel 5
Badge +3

Seems KRD doesn’t support your GPU. We plan to update the KRD at the end of the year.