Password Manager → Trouble signing in on second machine

  • 14 January 2022
  • 3 replies

for years, i’ve been using password manager on one machine. recently, i installed kasperky and pm on another machine. I’m having trouble signing into pm on the second machine. it won’t accept the pm pswd.

3 replies

Userlevel 7
Badge +9

@jm1621 Please try this on the second machine :

KPM → Additional → Settings → General → My Kaspersky account :

  1. Sign Out
  2. Sign in

I signed out and back in on both the original and the newer versions. the KPM pswd still works on the original but not the newer. 

Userlevel 7
Badge +9

@jm1621 Please contact Kaspersky Technical Support :

→ Contact us → Product help → E-mail → Contact Support


Additionally :