Hello. I’m having an issue similar to the one mentioned on the page Incorrect message for premium subscription. | Kaspersky Community. For me, I believe I first noticed the issue this past Monday. I could be wrong, though. I do know that Wednesday night, I basically said to heck with it, and chose to utilize the free version. Once I chose the free version, I chose the 15 entries I felt I’d want to use. Since choosing the 15 entries, I have been able to use Kaspersky Password Manager (with the limits of the free version).
Here is my current setup:
64-bit processor, with Microsoft Windows 10 Home version 21H1, build 19043.1165, Windows Feature Experience Pack 120.2212.3530.0. I don’t recall making any significant changes to my laptop’s hardware or software recently.
Kaspersky product names and version numbers: Kaspersky Security Cloud – Personal 220.127.116.111(e); Kaspersky Password Manager 18.104.22.16831 (q) / 1628501540_6945 / 1.0.363.0-0.8.3.0_1. I activated a 3-year license subscription on Thursday, June 03rd, 2021. According to My Kaspersky and Kaspersky Security Cloud – Personal, there are 1,018 days remaining in my license subscription. Furthermore, auto-renewal is enabled. The license key shown in Kaspersky Security Cloud – Personal matches the one shown in My Kaspersky. To my knowledge, I have never had this problem before. I’m also having problems synching my vault. Please see the attached screenshots for details about error messages.
How might I resolve these issues?
Best answer by Flood and Flood's wifeView original