Moderator: Post edited - Renamed: "Eromgiwc" is not a good title for the post.
Best answer by intrusus
a warm welcome to the Kaspersky Community!
Which Kaspersky Lab service would you like to access?
Please post the URL where you're trying to reset your password.
If you forgot the answer to your security question from "My Kaspersky" account, please contact the official support by phone.
Don't forget to select the correct country to be connected to the appropriate support representative. On the support page select "General Product Use" and on the right side "Contact Support" -> "Kaspersky Lab". There you will find the corresponding phone number.