Kaspersky
Question

Double window

  • 27 April 2020
  • 4 replies
  • 50 views

Userlevel 1

When I launch the kpm program, I have two windows popped out - One big and another one in the right corned of the screen, and it’s smaller. Anyone knows what can be the issue?


4 replies

Userlevel 7
Badge +3

Hi, 

Screenshot Please.... 

Userlevel 1

good day…

well something like that

 

Userlevel 7
Badge +3

Always opening these two windows?

1.try run KPM from desktop (double click) then close it from taskbar (exit) 

2.nex try run KPM via internet browser (login area and there is a Grey key) click on this key, it will open a small window, insert your password. And check it if will open double windows. 

Userlevel 7
Badge +8

good day… well something like that

 

Hello @ameerchantry,

The small KPM window is normal if the Start Kaspersky Password Manager at operating system startup   Prompt for master password when launching Kaspersky Password Manager automatically are ticked:heavy_check_mark:

Thank you:pray_tone3:

Flood:whale:

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