Kaspersky
Solved

Can't remove Kaspersky Password Manager

  • 23 August 2020
  • 4 replies
  • 1171 views

I am unable to remove the program Kaspersky Password Manager, using uninstall in the Add / Remove Programmes control panel. I receive this pop up windows message: Could not access network location *.   (see attached screenshot)

OS is Windows 10

Thank you

 

icon

Best answer by Friend 23 August 2020, 12:52

Hi, @sculhaneuk ,
Try to uninstall with kavremover  https://support.kaspersky.com/common/uninstall/1464#block2

View original

4 replies

Userlevel 7
Badge +9

Hi, @sculhaneuk ,
Try to uninstall with kavremover  https://support.kaspersky.com/common/uninstall/1464#block2

Userlevel 7
Badge +8

@sculhaneuk Welcome. Please try with the Kaspersky Removal Tool (KavRemover)

Thank you - the removal tool has worked. 

KPM still shows in the programme list under Add/Remove programmes, but if it try to uninstall, it then says it’s not there. 

Many thanks in any case. 
Serafina 

Userlevel 7
Badge +8

@sculhaneuk  Your are welcome.
An entry in the registry hasn’t been removed,
eventually please see this Microsoft Support article.

Reply