Kaspersky
Question

Add new license / Adicionar nova licença

  • 7 June 2019
  • 3 replies
  • 4865 views

Hello, I would like to know if I can activate a new license for my Kaspersky Password Manager account before the expiration of the current license. If I do, will the days of the new license be added to those of the old license?

[pt-br]
Olá, gostaria de saber se posso ativar uma nova licença a minha conta do Kaspersky Password Manager antes do vencimento da licença atual. Se eu fizer isso, os dias da nova licença serão somados aos da licença antiga?

3 replies

Userlevel 7
Badge +7
Add an activation code for Kaspersky Password Manager on the My Kaspersky portal and it will be automatically activated when the current one expires.
I saw the new license remaining days is reducing even my existing license is unexpired. How can I get this correct?
Userlevel 7
Badge +11
I saw the new license remaining days is reducing even my existing license is unexpired. How can I get this correct?

Hello Ysmak,
To correct any licensing issues you must contact Kaspersky Support:
  • Either log into your MyKaspersky account: https://my.kaspersky.com/, log a request using the Kaspersky Password Manager template
Depending on your region , you may also be able to have an OnlineChat with a Kaspersky agent.

As we don't know your location - this link https://support.kaspersky.com/us/b2c/US - is an example of what you will see, on the support page of your region. There's a section on the page where your Country can be selected. That will open a page with the (contact) support options available.

Unfortunately, the Community are unable to actually fix any licensing issues.

Best regards!

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