Windows Defender main window is blank after laptop shuts down on low battery. [Closed]

  • 12 March 2020
  • 1 reply

Two times I face the same issue. First time I restrore laptop and install kapersky with activation code.  Unfortunatealy I face the same issue after two month.  situation is same. I forgot to shutdown  the laptop and the laptop charge become low and it shutdown. Then i turn on the laptop kapersky not showing . Its just disappeared.  windows diffender not showin any options.


Best answer by Flood and Flood's wife 12 March 2020, 10:09

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Userlevel 7
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Hello @Rohith Ramesh 

Please tell us:

  1. W10 version & build?
  2. KIS version & patch(x)? x=letter? 
  3. Before installing KIS was a software compatibilty check run? 
  4. In Windows TaskManager are there are active Kaspersky processes? 
  5. Run a GSI & Windows Logs, attach:paperclip: the .zip folder to your reply or upload the .zip folder to cloud & post the link please? 

Thank you:pray_tone3: 



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