Kaspersky
Question

When I log on to Nextdoor, or Instagram the feeds wont load. Photos wont load.

  • 26 October 2020
  • 1 reply
  • 44 views

When I log on to Nextdoor, or Instagram the Fred's wont load.  I am new as of yesterday.  Photos wont load.


1 reply

Userlevel 7
Badge +11

Hello @NNPS

Welcome!

Before installing Kaspersky Internet Security were the following done:

  1. Hardware and software requirements check?
  2. List of applications incompatible with Kaspersky Internet Security check? 
  3. Are theNextdoor, or Instagram feeds won’t load, Photos won’t load” issues happening in every Supported  browser: Chrome, Firefox, Edge Chromium
  4. Is the Kaspersky Protection extension installed and enabled in the browsers? 
  5. If Private browsing is switched off, do the Nextdoor, or Instagram feeds won’t load, Photos won’t load” issues resolve? 
  6. If Anti-Banner is switched off, do the Nextdoor, or Instagram feeds won’t load, Photos won’t load” issues resolve? 
  7. If  Inject script into web traffic to interact with web pages is unchecked do the Nextdoor, or Instagram feeds won’t load, Photos won’t load” issues resolve? 
  8. If Do not scan encrypted connections is unchecked do the Nextdoor, or Instagram feeds won’t load, Photos won’t load” issues resolve? 
  9. IF 1 to 8 checks are all ok, post a GSI & Windows Logs please? 

Please let us know?

Thank you:pray_tone3:

Flood:whale: +:whale2:

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