The blocked url is like this:
And the response status is "499 Request has been forbidden by antivirus".
Under the advanced Web AV configuration, I've added "https://wmail4.sion.com/*", but the problem persists. If I uncheck the heuristic analysis, then the page works again.
Can I disable heuristic analysis just for this url? Or can I send something to Kaspersky for analysis so they no longer detect this as risky?
Using the Developer Toolbar, I see that the request's response is Kaspersky's page explaining this and with a link to inform a false positive. I clicked it several times but it doesn't fix it. Maybe because it whitelists the entire url, which of course changes every time?
Thanks in advance!
Best answer by AndrewLView original