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Upgrading to a different product

  • 9 May 2019
  • 2 replies
  • 156 views

I've currently got Internet security and looking at upgrading to total security. Is there a way to have my current subscription carry on, but just upgrade to the new product? Or do I need to cancel one and buy a new one?
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Best answer by harlan4096 9 May 2019, 12:34

Also, this link may help: https://support.kaspersky.com/common/buy/12192
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2 replies

Userlevel 7
Badge +6
Hi,

Please open a support ticket en My Kaspersky.
Send your data, your activation code, date of purchase and activation, etc.. and explain to them what you want to do.

You can wait to your current license to expire, and then renew/upgrade to Kaspersky Total Security.
If you can not wait then the option is open a support ticket.

When migrating to a new product, the remainder of your current license term will not be added to your new license. However, you can continue to use your previous license to protect a different computer.


Regards
Userlevel 7
Badge +4
Also, this link may help: https://support.kaspersky.com/common/buy/12192

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