Kaspersky
Products
Support go
Community
Personal Account go
Check a file or link
Fan Club
back back
support
Home Support
Business Support
Virus Fighting
back back
Personal Account
My Kaspersky
KSOS Management Console
CompanyAccount
Question

Uninstall İnternet Security on a MAC

  • 31 July 2020
  • 5 replies
  • 79 views
E

I have installed İnternet Security on two MacBooks - first one doesn’t scan.  second one just shows “Starting...” and doesn’t go anywhere.

 

I want to make sure the entire program is removed - is there a Utility/Tool to do this?

 

I posted 2 support tickets - July 9th and July 13th.. and have not received any response from tech support. 

 

Help would be appreciated.

5 replies

R
Rank
Userlevel 7
Badge +4

Welcome. Please, if you see a post from a Moderator or Kaspersky Lab employee, please private message such person your Tech Support INC number, and they may be able to chase it down.

Did a post answer your question? Please mark the post as Answered/Solved! Additional resources are linked at the top of this forum page, and in the Community Knowledge Base, located near the top of the main forum page.
FLOOD
Rank
Userlevel 7
Badge +8

Hello @EarlAllin, 

Thank you:pray_tone3:

Flood:whale:

Edgar's Mission: "If we could live happy and healthy lives without harming others... why wouldn't we?" --- "One should examine oneself for a very long time before thinking of condemning others" Moliere --- Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!
E

The uninstaller does not work.. it returns the message:

Is there a newer version that I can use?

FLOOD
Rank
Userlevel 7
Badge +8

Hello @EarlAllin,

How to uninstall Kaspersky Internet Security through the uninstallation wizard

Thank you:pray_tone3:

Flood:whale:

Edgar's Mission: "If we could live happy and healthy lives without harming others... why wouldn't we?" --- "One should examine oneself for a very long time before thinking of condemning others" Moliere --- Did a reply answer your question? Please mark it as Best answer, the Topic status will change to Solved, thank you!
Anton Mefodys
Rank
Userlevel 7
Badge +3

@EarlAllin Please tell about the results.

Plus please clarify what does happen if you try to remove KIS via Help menu? Or this menu is not available?

"Did it answer your question? Mark it as solved!"

Reply / Ответить


 Utilities