Kaspersky
Question

PS4 Remote Play, It would connect then disconnect.

  • 15 January 2021
  • 3 replies
  • 75 views

Hello I’m having issue with ps4 remote play working on windows with KIS on. It would connect then disconnect with kaspersky. When I exit kaspersky completely (right clicking icon and exit), PS4 remote play would connect and works.


3 replies

Userlevel 7
Badge +4

Hi @Iato , 

Does it help to pause protection? 

 

No, pause protections doesn't work, I got it to work by changing monitor all ports to only selected ports in Kaspersky network setting.

Userlevel 7
Badge +4

Hi @Iato , to further investigate this issue, we would need additional information collected. Please submit a ticket to technical support via my.kaspersky.com and let me know its number. Thank you. 

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