Kaspersky

Please Scan My Website. Grey Icon. Unknown website. Verify website. KSN Rating. Need green shield. Add to Safe. [Merge] [Solved] [Closed]


Userlevel 1

Scan my site


 

Caos 2 years ago

“Icons in search results are displayed according to Reputation Service (KSN). I guess everyone knows what the reputation is. It is about user's opinion. It shows how many our users trust a website (or consider it's dangerous). Grey icon means that there are still not enough opinions of our users. It is obviously connected to a website popularity and visiting rate. But it does not mean that the website is infected. Our databases will not detect and block safe website. But the reputation is a bit different from databases. Threat Intelligence Portal  can say that the website has not a malware but it will still have Grey icon until enough user opinions is not collected. Once it is - the website gets Green or Red icon in the reputation service. There is nothing to do from our side or from owner's side in order to add the website to the Reputation service. It is totally automated process. Reputation is not about viruses, it is about trustfulness.
Hope this helps.”

 

More info:

 

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422 replies

A week later now I still see the same weird phenomenon: the http version of the site is green, all of the https links remain grey… any reason/explanation/solution for this?

 

 

Userlevel 7
Badge +11

Hello @David Freediver 

Welcome!

If you’ve scanned the urls on Kaspersky’s Virus Lab online scanner, & submitted for analysis, any sites that remain grey, according to Kaspersky Help Desk:

quote

From: Kaspersky Lab Support, Sent: Friday, 6 March 2020 08:20

  • Our experts have advised, to verify an unknown website and add to the KSN list, the user needs to raise a support ticket.

unquote

Please do so by contacting Kaspersky Technical Support

Thank you:pray_tone3:

Flood:whale:

Dear Team

 

Kindly scan our website [delete]

 

 

Regards

Userlevel 7
Badge +11

Hello @ashu1988 

Welcome!

If you’ve scanned the url on Kaspersky’s Virus Lab online scanner, & submitted for analysis, if the site remains grey, according to Kaspersky Help Desk:

quote

From: Kaspersky Lab Support, Sent: Friday, 6 March 2020 08:20

  • Our experts have advised, to verify an unknown website and add to the KSN list, the user needs to raise a support ticket.

unquote

Please do so by contacting Kaspersky Technical Support

Thank you:pray_tone3:

Flood:whale:

Hello, when you have a chance please scan www.website-wizards.com and add it to the safe URL Advisor status in the search results.

 

Thanks guys

Userlevel 7
Badge +11

Hello @Website Wizards

Welcome!

If you’ve scanned the url on Kaspersky’s Virus Lab online scanner, & submitted for analysis, if the site remains grey, according to Kaspersky Help Desk:

quote

From: Kaspersky Lab Support, Sent: Friday, 6 March 2020 08:20

  • To verify an unknown website and add to the KSN list, the user needs to raise a support ticket.

unquote

Thank you:pray_tone3:

Flood:whale:

Hey!

I am having some trouble with this Kaspersky green badge thing. The green badge is not showing up in the web results and instead it is showing the same grey badge. 

I have also tested out the website link in the Kaspersky virusdesk, and it is stating it as SAFE.

So, I am not being able to understand why it is not stating it as SAFE in the web results and keep on showing the grey badge?

If anyone has some insight on it, then please help me out.

Thanks in advance for the help

Userlevel 7
Badge +11

Hello @Panda,

Welcome!

If you’ve scanned the url on Kaspersky’s Virus Lab online scanner, & submitted for analysis, if the site remains grey, according to Kaspersky Help Desk:

quote

From: Kaspersky Lab Support, Sent: Friday, 6 March 2020 08:20

  • To verify an unknown website and add to the KSN list, the user needs to raise a support ticket.

unquote

Please do so by contacting Kaspersky Technical Support

Thank you:pray_tone3:

Flood:whale:

Hello Kaspersky team, please scan my website.

https://abovethehimalaya.com/

 

 best regards.

Userlevel 7
Badge +9

Hello Kaspersky team, please scan my website.

Welcome. Please see first Post in this Topic.

 

Hello Kaspersky team, 

I want to just say thanks for this service  https://virusdesk.kaspersky.com/

I have checked my website https://elpaservis.com/ and I saw that everything is fine.

 

Thanks to you again.

 

 Best Regards.

Dear Kaspersky team,

 

Please check my website (https://sahb.ir), that my web site get green url adviser mark.

 

regards.

Amirhossein

Userlevel 7
Badge +11

 Hello @amirhossein 

Welcome!

If you’ve scanned the url on Kaspersky’s Virus Lab online scanner, & submitted for analysis, & scanned on Kaspersky’s Threat Intelligence Portal: if the site remains grey, according to Kaspersky Help Desk:

quote

From: Kaspersky Lab Support, Sent: Friday, 6 March 2020 08:20

  • To verify an unknown website and add to the KSN list, the user needs to raise a support ticket.

unquote

Please do so by contacting Kaspersky Technical Support

Thank you:pray_tone3:

Flood:whale:

Hi I have checked my website at https://virusdesk.kaspersky.com/ with my url https://www.arbeidsrechtamsterdam.nl and everything was save 

Can you please add a green url adviser mark to my website https://www.arbeidsrechtamsterdam.nl 

Thank you

regards.

Rick

Userlevel 7
Badge +9

@Rickid79     Welcome. Please contact K-Lab Technical Support

https://center.kaspersky.com 

https://www.freejobalertdaily.in




 


please scan my website, https://shopaholic-secondhand.com/

Userlevel 7
Badge +9

@jas Welcome.  Please follow above suggestions.

hey Berny, thanks for your response although it's still showing up with grey icon, understand that I recently launched my website, it's 100% genuine & it's not fair that it should show up as doubtful especially when we are advocating a boring topic like sustainable fashion that not many people will be clicking on.

Userlevel 7
Badge +11

Hello @jas,


:arrow_right: Grey means unknown/unrated

:arrow_right: Please follow the advice from Kaspersky Technical Support:

  • To verify an unknown website and add to the KSN list, the user needs to raise a support ticketPlease do so by contacting Kaspersky Technical Support.
  • Also note, they may take some time to add the site to the KSN list.

Thank you:pray_tone3:

Flood:whale:

Hey FLOOD, I just checked & on submitting the site for scan, message comes that it's safe although in Google search results, that grey icon persists, does it take a day or two to update?

Userlevel 7
Badge +11

Hello @jas,

The Scan on the Virus Desk, shows the site as safe, bc, it is, the KSN is a different resource, the grey icon, means unknown/unrated, it’s often a bit confusing:confused:

  • You need to go to your MyKaspersky account, & log the Support request, go to: https://my.kaspersky.com/techsupport#/requests/new, fill in the request template, in the information section, ask Support to add your site to the KSN database so it has a green Kaspersky icon.
  •  After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human:spy_tone3: will communicate with you, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in your MyKaspersky account.
  • Just as FYI, I requested sites to be added on the 6th of March, they still have not been added, Support may take some time. 

Thank you:pray_tone3:

Flood:whale:

Userlevel 7
Badge +9

message comes that it's safe although in Google search results, that grey icon persists, does

Please see this https://community.kaspersky.com/advises-and-solutions-sovety-i-resheniya-122/grey-icon-in-search-results-seryy-znachok-vozle-sayta-v-poiskovoy-vydache-1574#post7526

Reputation is not about viruses

Please scan my site :https://mzengineer.com/ and https://mzengineer.net/

I have SSL

Userlevel 7
Badge +11

 Hello @zorrofantasy 

Welcome!

If you’ve scanned the urls on Kaspersky’s Virus Lab online scanner, & submitted for analysis, & scanned on Kaspersky’s Threat Intelligence Portal: if the site remains grey, according to Kaspersky Help Desk:

quote

From: Kaspersky Lab Support, Sent: Friday, 6 March 2020 08:20

  • To verify an unknown website and add to the KSN list, the user needs to raise a support ticket.

unquote

Thank you:pray_tone3:

Flood:whale:

Userlevel 7
Badge +11

For anyone wishing for their www to have a GREEN Kaspersky shield:

If you’ve scanned the url/s on Kaspersky’s Virus Lab online scanner, & submitted for analysis, & scanned on Kaspersky’s Threat Intelligence Portal: if the site remains grey, according to Kaspersky Help Desk:

quote

From: Kaspersky Lab Support, Sent: Friday, 6 March 2020 08:20

  • To verify an unknown website and add to the KSN list, the user needs to raise a support ticket.

unquote

Thank you:pray_tone3:

Flood:whale: