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Please Scan My Website. Grey Icon. Unknown website. Verify website. KSN Rating. Need green shield. Add to Safe. [Merge] [Solved] [Closed]



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Userlevel 7
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Hello  @judyokech,

Welcome!

Please follow the advice from @Rodion Nagornov, in this topic  & also submit your url to Kaspersky Virus Lab, including your email address.

A VLab “robot:robot: ” will send an automated email to the email address you entered, advising the link has been submitted for analysis. 

If the Lab finds anything that requires further information, a human will contact you, otherwise, just check the link in a few days. If after 5 days, the link remains grey, raise a case with Kaspersky Technical Support please.

Thank you:pray_tone3: . 

Hello Kasperskey teame please scan my website  "https://sapphirebasewilpattu.com/"

 

@Dylan7788

 

Moderator note:
This Topic has been merged and closed
If you want your Website to be scanned please don’t reopen an old Topic about “KSN” (2019) 
please see  multiple instructions above or click below on “Show content”
Thank you.

To get the green icon  :

1) Please submit the URL here https://opentip.kaspersky.com

2) Please submit a ticket to K-Lab Technical Support :

 https://support.kaspersky.com/b2c/


Kaspersky OnLine Help :  Checking a website for safety

Userlevel 7
Badge +9

@judyokech

Result on Kaspersky Virus Desk  : “SAFE”
Also please see below

 

Hello,

 

Pelase scan my website :  “https://www.ateamhuahin.com”

Userlevel 7
Badge +11

Hello  @Poepiesnoepie4, Monique, 

Welcome back!

Re “I saw that my case is closed” do you mean your post here in the Community? The Moderators merged your Topic with the master topic “Please Scan My Website. Grey Icon. Unknown website. Verify website. KSN Rating. Add to Safe. [Merge]”, as this is a recurring request, and even tho the master topic has a “Solved” status, that’s actually specific to the first person who raised the topic… It’s a bit confusing… 

Regarding your URL still being grey, have you raised a case with Kaspersky Technical Support, after you login to your my MyKaspersky account, fill in the template at  https://my.kaspersky.com/techsupport#/requests/new  please. 

Here in the Community, we cannot raise a case for you, nor can we actually make your URL shield change from grey to green, the Kaspersky technical team are the only group that can do this. 

Best regards:pray_tone3: . 

Hello
please scan my website and give me the green icon of kaspersky instead of grey one
https://linleefashion.com

Userlevel 7
Badge +11

Hello  @jmlafalaise,

Please read the advice posted in topic Please Scan My Website. Grey Icon. Unknown website. Verify website. KSN Rating. Add to Safe. [Merge], including scanning your url at Kaspersky Virus Desk and you must also enter your email address to submit the url for analysis. 

Thank you. 

Userlevel 7
Badge +11

Hello @Pradeep Joshi

Welcome!

Please follow instructions in topic: Please Scan My Website. Grey Icon. Unknown website. Verify website. KSN Rating. Need green shield. Add to Safe. [Merge] [Solved] [Closed]

&

Grey icon in search results

Thank you:pray_tone3:

Flood:whale:+:whale2:

Userlevel 7
Badge +11

Hello  @Poepiesnoepie4, Monique, 

You’re very welcome!

What did the Kaspersky Technical Support team say? 

The issue has been going on for a long time. Strange, you’ve done everything as per process:thinking:

Please let me know?

Thank you:pray_tone3:

Dear Kaspersky Team, 

 

Please scan my website, website is chordworldpj.com

 

Best Regards, 

 

@Pradeep Joshi

Moderator note:
This Topic has been merged and closed
If you want your Website to be scanned please don’t reopen an old Topic about “KSN” (2019)  , 
please see  multiple instructions above or click below on “Show content”
Thank you.

To get the green icon  :

1) Please submit the URL here https://opentip.kaspersky.com

2) Please submit a ticket to K-Lab Technical Support :

https://my.kaspersky.com/techsupport#/requests/new 


Kaspersky OnLine Help :  Checking a website for safety

 

Userlevel 7
Badge +9

@Poepiesnoepie4 We would like to help you but your only option is K-Lab Technical Support

Userlevel 7
Badge +11

Hello  @Poepiesnoepie4 , Monique, 

Thank you for letting me know:pray_tone3:  

:arrow_right: Even tho we cannot solve this issue, we can always guide:arrow_left:  

The support advice:  "I have added your website to the scan queue and it should be given a scan.. etc” 

Is exactly the same as you submitting the site at the Virus Lab, which you’ve now done at least twice

:octagonal_sign: In the new case, add the original INC#, include all of the history, hopefully  they’ll do more this time? :octagonal_sign: :thinking:

Please let us know the outcome?

Thank you:pray_tone3:  

Userlevel 7
Badge +11

Hello  @Poepiesnoepie4 , Monique, 

When an incident is created with Kaspersky, and incident number is allocated, the number is always INC+12 digits

:question: For (your) previous case, an automated email should have been received with the INC#, did you receive such an email? 

(you) can then communicate with the Lab, via a reply to that email or by logging into your MyKaspersky.com account and managing your INC in the Requests queue. 

Please post back if you need any help raising an incident?

Best regards

Hi

Kindly help to scan and turn my website from gray to green shield

This is my website link  “www.chenghua-id.com”

 

Thank you,

 

Userlevel 7
Badge +11

Hello  @Poepiesnoepie4, Monique,

Thank you for letting us know:pray_tone3:

That’s wonderful news:cartwheel_tone3: !

A green shield, just in time for :christmas_tree:

Best regards. 

Здравствуйте.Добавте пожалуйста сайт https://ecogreenmarket.store

Userlevel 7
Badge +11

Здравствуйте.Добавте пожалуйста сайт 

Здравствуйте  @ramualdo1982

Добро пожаловать!

Пожалуйста, следуйте советам  https://community.kaspersky.com/kaspersky-internet-security-13/please-scan-my-website-grey-icon-unknown-website-verify-website-ksn-rating-add-to-safe-merge-346 , также отправьте ваш URL в  Kaspersky Virus Lab  включая ваш адрес электронной почты.

VLab :robot: отправит автоматическое электронное письмо на указанный вами адрес электронной почты, сообщив, что ссылка была отправлена для анализа.

Если лаборатория найдет что-либо, требующее дополнительной информации, человек свяжется с вами, в противном случае просто проверьте ссылку через несколько дней.
Если через 5 дней ссылка остается серой, сообщите об этом в службу технической поддержки Kaspersky.

Спасибо:pray_tone3:

Hello Kaspersky team

please scan my website https://wikicod.ir

best regards.

Hello, Please scan my website  “https://mh12.in”   and verify.

Hello Kaspersky team

please scan my website https://wikicod.ir

best regards.

Userlevel 7
Badge +11

Hello Kaspersky team. please scan my website. best regards.

Hello @sokot zaman,

I have already replied to your original post.

Please do not make duplicate identical posts.

Thank you:pray_tone3:

Hello Kaspersky team. please scan my website. best regards.

Hello @sokot zaman,

I have already replied to your original post.

Please do not make duplicate identical posts.

Thank you:pray_tone3:

I did what you wanted
My impression of you was to repeat the same post here
I'm sorry
thank you